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Understanding and Managing Behaviours of Self, Teams and Organisations - 20 Credits - Module

Understanding behaviour and effectively reading others is not a hit and miss process but a skill which can be learned and then applied into every aspect of work and life. It is a core skill that will influence your professional working life. It contributes to win/win situations, and provides the skills to deal with conflicts before disruptive behaviour is escalated....

Studying with us in 2021/22

It is possible that the 2021/22 academic year may be affected by the ongoing disruption caused by the Covid-19 pandemic.  Information about the arrangements the University has put in place for the 2021/22 academic year in response to Covid-19 and the emerging variants can be found here.


Should the impact of Covid-19 continue in subsequent years of your course, any additional and/or alternative arrangements put in place by the University in response will be in accordance with the latest government public health advice, pandemic-related/health and safety legislation, and the terms and conditions of the student contract.

  • Level CPD
  • Study mode Short Course
  • Location City South
  • School School of Nursing and Midwifery
  • Faculty Faculty of Health, Education and Life Sciences

Overview

Understanding behaviour and effectively reading others is not a hit and miss process but a skill which can be learned and then applied into every aspect of work and life. It is a core skill that will influence your professional working life. It contributes to win/win situations, and provides the skills to deal with conflicts before disruptive behaviour is escalated. This module is unique to BCU as it incorporates elements from the Intelligent Behaviour Analytics® which will enable you to understand  your personal behaviour and will significantly contribute to your further professional success.

This course is open to International students.

What's covered in this course?

This BCU module explores the way in which people work with one another, manage their own behaviour, and relate more effectively to others. It is central to how organisations function and is an essential area in which health and social care professionals need to develop expertise. This module both augments and underpins the entire range of interpersonal and behavioural skills and applies them to leadership, team working and performance management, negotiation, implementing change or service improvement as well as to day-to-day routines. It is an overlooked but integral part of effective management. People are at the core of almost every business. Understanding personal behaviour and the behaviour of others is therefore crucial to effective management. 

The core of effective working is a combination of knowledge, skills, attitude and behaviour. Management training and education tends to focus on knowledge and skills. Attitude is assumed, and the study of how to understand, manage and work with different behaviour patterns is largely ignored. The process of understanding behaviours does not deal in absolutes, but in probabilities based on the evidence available.

Throughout this module, you will be encouraged to undertake student led activities and independent study with guidance and facilitation from designated academic support.  During the module, you will identify an area, or topic of study that is of interest to you and which you would like to critically review and evaluate, applying and reflecting this to your practice and/or your professional development.

Why Choose Us?

  • Lecturers presently work across many different industries/sectors 
  • Unique access to IBA (Intelligent Behaviour Analytics®) 
  • Users of IBA techniques have gone on to outperform in their chosen career path
  • Attending this programme gives you access to a specialised network of professionals
  • Tailored support is available to you so that you excel in your career

Fees & How to Apply

  • International students

Award: Module

Starting: May 2021

  • Mode
  • Duration
  • Fees
  • Short Course
  • 6 days
  • £720 per 20 credit module

Award: Module

Starting: Oct 2021

  • Mode
  • Duration
  • Fees
  • Short Course
  • 6 days
  • £720 per 20 credit module

Award: Module

Starting: May 2021

  • Mode
  • Duration
  • Fees
  • Short Course
  • 6 days
  • £720 per 20 credit module

Award: Module

Starting: Oct 2021

  • Mode
  • Duration
  • Fees
  • Short Course
  • 6 days
  • £720 per 20 credit module

If you're unable to use the online form for any reason, you can complete our PDF application form and equal opportunities PDF form instead. The University reserves the right to increase fees in line with inflation based on the Retail Prices Index or to reflect changes in Government funding policies or changes agreed by Parliament up to a maximum of five per cent.

How to apply

Complete the online application form via the link above, including the name of the module you are enrolling onto. 

Course in Depth

Level 7

This module is aimed predominantly at graduate professionals including, health and social care practitioners who wish to benefit from exploring how interpersonal and behavioural skills influence and affect their working life and practice. This module incorporates elements from the Intelligent Behaviour AnalyticsTM programme and is a unique offering to BCU students within this module. Under the guidance of the module facilitators, you will be able to direct your learning across a range of topics including managing self, relationships with others as well as working in teams and organisations.

Understanding behaviour and effectively reading the behaviour of other people is not a hit and miss process but a skill which can be learned and then applied into every aspect of work and life. It is a core skill that will influence your professional working life. It contributes to win/win situations, and provides the skills to deal with conflicts before disruptive behaviour is escalated.

The way in which people work with one another, manage their own behaviour and work more effectively with others is central to how organisations function; and is an essential area in which health and social care professionals need to develop expertise. This module both augments and underpins the entire range of interpersonal and behavioural skills and applies them to leadership, team working and performance management, negotiation, implementing change or service improvement as well as to day-to-day routines. It is an overlooked but integral part of effective management. People are at the core of almost every business. Understanding personal behaviour and the behaviour of others is therefore essential.

The core of effectiveness is a combination of knowledge, skills, attitude and behaviour. Management training and education tends to focus on knowledge and skills. Attitude is assumed, and the study of how to understand, manage and work with different behaviour patterns is largely ignored. The process does not deal in absolutes, but in probabilities based on the evidence available.

Throughout this module, you will be encouraged to undertake student led activities and independent study with guidance and facilitation from designated academic support. During the module, you will identify an area, or topic of study that is of interest to you and which you would like to critically review and evaluate, applying and reflecting this to your practice and/or your professional development.

This is a very interactive course that will combine academic theory with best practice. You will be asked to explore behaviours and emotions and reflect on how this can either contribute positively or be destructive to the organisation climate and culture.

The aims of the module are to:

  • Enable you to apply a series of interpersonal and behavioural skills within your work place;
  • Develop interpersonal skills and behavioural competence for self-management, team working and to enable improvements in the way you practice and deliver services.

International Students

Birmingham City University is a vibrant and multicultural university in the heart of a modern and diverse city. We welcome many international students every year – there are currently students from more than 80 countries among our student community.

The University is conveniently placed, with Birmingham International Airport nearby and first-rate transport connections to London and the rest of the UK.

Our international pages contain a wealth of information for international students who are considering applying to study here, including:

Facilities and Staff

 

Our Facilities

Our School of Nursing and Midwifery is based at our City South campus in leafy Edgbaston.

We’ve spent £41million expanding our facilities at City South. These facilities offer hands-on practical experience, replicating the spaces you will come across in professional practice.

In a sector where new techniques are constantly being discovered, we work hard to ensure that you learn using the most up-to-date equipment available. Alongside physical spaces such as a mock operating theatre and wards, we also make use of online and virtual technology, such as our virtual ward and virtual case creator.

See more of our skills facilities at City South

Centre for Skills and Simulation

The Centre for Skills and Simulation offers a range of different spaces which replicate situations that you will encounter in practice. These include hospital wards, an operating theatre and a home environment room.

Our mock wards enable you to get a feel of what a ward is really like before you head out for your first placement. The hospital wards can be adapted from low care to high dependency care environment with the necessary monitoring equipment.

The home environment room is the perfect space for teaching communications skills and allows us to simulate a community setting for our students. It is particularly useful for mental health nurses, learning disability nurses and midwives.

Simulation Manikins

We have several Simulation men (SIM men) and simulation babies (SIM babies) which are anatomically correct manikins used for teaching specific techniques such as advanced adult and paediatric life support skills, acute and high dependency clinical skills, first aid and communication skills. The manikins contain software which replicates real symptoms, and can manipulate indicators such as blood pressure, pulse and heart rate for extra realism. SIM man can even ‘talk’ to the students as they are treating him, to add another dimension to learning.

Computer Facilities

The Seacole building has two open-access IT Suites which offer PCs, printers, photocopiers and scanners. There is also an IT Helpdesk for quick and easy help with your computing or internet issues.

Our PCs utilise the latest Intel i5 core technology, all with:

  • Fast (unrestricted) internet connectivity
  • Ability to save files to USB, DVD & CD
  • Microsoft Office software
  • Research and statistical software
  • Storage space which can be accessed from any PC across the University and from home

Our PCs are also designed to support students who may have difficulties with reading and writing, featuring specialised software with zooming/magnification and screen reading capabilities, which may also be customised for individual student needs.

In addition to desktop PCs, we also offer a laptop loan facility, allowing students to borrow a laptop for up to six hours while on campus.

Our staff

Dr Ann-Marie Cannaby

Professor of Nursing Sciences

Professor Ann-Marie Cannaby is a Professor of Nursing at Birmingham City University. Prior to this she was the Chief Nursing Officer at Hamad Medical Corporation, Qatar, where she was responsible for providing professional leadership to senior managers across the Corporation’s 8,500 nursing and midwifery staff, ensuring that high standards are set, achieved and maintained.

Ann-Marie’s clinical background is grounded in caring for patients with medical conditions. She has worked within large University Hospitals in the UK and has held a variety of clinical research and managerial roles including the post of Chief Nurse and Chief Operating Officer at the University Hospitals Coventry and Warwickshire NHS trust.

Ann-Marie is passionate about nursing care and has keen interests in both the nursing and operational/business functions of a hospital to provide the best care for patients. Ann-Marie has maintained an international nursing perspective, and has been involved in nursing and quality projects in Holland, Malawi, Australia and New Zealand.

Ann-Marie is actively involved in research and education and holds a first degree, a Masters degree and a PhD. Her main research interest focuses around the quality and governance of nursing workforce/services, improvement methods and the education of patients.

More about Ann-Marie

Enquiries

Module Leader

If you have any queries about this course please contact the Module Leader, Professor Ann-Marie Cannaby on:

Professional Navigators

Our Professional Navigators, Adele Millington and Nicola Clarke, are also on hand to offer guidance and will help you to choose which modules are best for you, taking into account your aims, professional or clinical experience, KSF requirements and your academic achievements.

Call Adele and Nicola on +44 (0)121 331 6162.