Online enrolment

Once you’ve accepted your unconditional offer of a place at Birmingham City University you can start your online enrolment as soon as you receive an invitation from us. We’ll already have much of the information from your application form, but we will need you to check this and provide some additional information.

Students in Parkside

To successfully enrol at Birmingham City University, follow these five simple steps:

1. Don’t wait

Once enrolment is open, you can start it online as soon as you receive your enrolment invitation by email. The email will include a link to your enrolment portal and instructions on how to enrol.

2. Have your details ready

You’ll need the address for where you’ll be living while studying with us (term time address), any relevant qualifications and a passport style photograph.

3. Know your name

It might sound obvious, but the name you give us at enrolment will be the one issued on all documentation, including your degree certificate, so make sure you enter it correctly.

4. Check for accuracy

Make sure everything you declare on your enrolment form is accurate, as we reserve the right to remove any student from their course if it is proven they have falsified or falsely declared information, which we really don’t want to do.

5. Explore

Once you’ve successfully enrolled, you'll receive a confirmation email with your student network login details. You can use these details to log in to our IT systems, including your BCU email address, iCity, Moodle and more. We'll only send information to your BCU email once you've enrolled, so make sure you check it regularly.

More on getting started with IT

Enrolment FAQs

Where is my enrolment email?

Invitation emails are sent in batches so you may not receive it straight away once your place has been confirmed.

Where can I find my enrolment login details?

The enrolment invitation email will include a single sign on link that takes you straight in to the portal without needing your login details. If for any reason this doesn’t work, you can go to and use the forgotten password option.

When I applied for the course I used the wrong email. Can I change this?

You can ask our our Enrolment Centre to re-send your invitation by calling 0121 331 5684 (Monday to Friday 9am – 5pm) or emailing

I have enrolled online, but I need to complete my On-Campus ID Check. How do I complete this?

You will be been given an induction/enrolment date on the enrolment portal to complete your on-campus ID check.

Where can I find my BCU email and password?

Once you've enrolled, you will receive a confirmation email with your student network login details.

If I’m waiting to complete my enrolment on campus, does that mean I can’t set up my email?

As long as you’ve completed the online process of your enrolment, you will have access to our systems including your BCU email and our internal web portal iCity.

Find out how you can get set up with IT.

I have a query about my induction and can’t find the information on the website. Who do I contact?

If you cannot find your induction information, you can ask your School Office to send this to you. 

When do I start my course?

You will need to attend sessions for your course from Monday 12 September, with teaching beginning from Monday 19 September.

The majority of courses starting in January 2023 will begin at the start of Semester 2 on Monday 23 January.

When do I get my student ID card?

Your student ID card will be sent in the post to you once you've completed your online enrolment. If it is not possible to send your student ID card in the post, you will be sent some information iabout when and where to collect your student ID card.

When will I get my timetable?

Timetables for new students will be available at the beginning of September. You can access it on iCity or the iBCU app as long as you’ve completed your online enrolment.

Who can I contact if I need help completing my enrolment?

You can contact our Enrolment Centre by calling 0121 331 5684 (Monday to Friday 9am – 5pm) or emailing