Guest tickets are now on sale and all those who have been awarded and successfully registered will have received an email to your preferred contact address with a specific booking link.
Student tickets are free of charge and are to be collected from the Registration desk on the day of your ceremony.
All graduates are eligible to book two guest tickets initially to allow everyone an equal chance to bring guests with them. If you have booked more than two tickets during the initial sale period, these will automatically be cancelled, and the purchaser will be liable for any booking fees incurred.
Guest tickets cost £23.50 for adults and £13.50 for children (aged 18 months-14 years) including £3.50 booking fee. All children (aged 18 months –14 years) must have their own ticket. Failure to do so will result in purchasing additional tickets (if available) on the day, which will be in a different area of the Hall than the initial two guest tickets. Should the Box office be required to reallocate your seating to accommodate additional guests you may be charged a relocation fee. For information about our policy on children attending please see our FAQs.
Please note the following flat-rate booking fee charges are also applied by B:Music, Symphony Hall Box Office:
- £3.50 per ticket for on-line and counter bookings
- Lost tickets - a minimum charge of £2.00 will be made by Symphony Hall for printing duplicate tickets.
All tickets will be issued as E-tickets once you have completed your booking. These will then be scanned on the day so remember to share your tickets with your guests ahead of your ceremony so they can get to their seats!
Please note that telephone bookings are currently not available.
Additional guest tickets
If any additional tickets become available, these will be available for purchase from Tuesday 12 December, 10am, from the B:Music Symphony Hall box office website. These tickets are sold on a first come first served basis, are subject to availability and will be in a different area of the hall from seats booked prior to this date.
We are keen to support all of our graduates and guest access requirements and B:Music Symphony Hall offer a number of accessible seats.
If you/student have a specific seating arrangement we need to be aware of please make sure you confirm these details to us when completing your online registration.
If your guests require a ticket with disabled access, additional room, a carer ticket, or are unable to book online please email email@example.com and we will support you with your requirements.
If your circumstances change and you are no longer able to attend, you will be able to request a refund up until Tuesday 2 January 2024. Your booking will be refunded, however, you will be charged handling fees.
If you are unable to attend the ceremony because you have not received confirmation of your award you will receive a full refund provided this is claimed for Friday 15 December 2023. After this date you can still receive a refund, provided this is requested by Tuesday 2 January 2024, however handling fees will be retained.
Where you require a refund for guest tickets, please email firstname.lastname@example.org with your student ID number, booking reference number and the email address you used to complete your booking.
Double award holders
If you already hold or are due to be awarded multiple awards at BCU and your graduation ceremonies are scheduled for different dates/times, and you opt to attend them both, you will be eligible to purchase up to two guest tickets for each event you are attending. Please note you will be required to pay for all guest tickets you book.
If both of your awards are included in the same ceremony, you will be eligible to book up to two guest tickets initially, however you may be able to book more tickets if they become available on general sale.