Student Support Services

Although studying at university is largely based on your own efforts in order to succeed, at BCU our ADM courses offer various forms of support to ensure you are able to be as successful in your efforts as best as you can.

Two students sat at a table in the campus foyer having a conversation.

Student Support

Find out more about the support services we offer.

All students will need to be able to work independently to some degree – things such as attending classes, working to deadlines and time management are all things that will help you to succeed during your time here. However, we understand to achieve the success you desire, the University, Faculties and staff within each school also have a role to play to enable you to be the best version of yourself when you graduate.

The Faculty of Arts, Design and Media (ADM) at BCU has multiple types of services for your support. Read on to discover the different services we provide for our students.

Faculty specific support

Centre for Equality, Diversity and Inclusion in the Arts (CEDIA)

The Centre for Equality, Diversity and Inclusion in the Arts (CEDIA) is an initiative that promotes and challenges issues of equality, diversity and inclusion across the arts. It hosts a range of talks, public lectures and workshops, offering a practical space for students.


Students can use Siso to access various resources they may need whilst studying an ADM course at Birmingham City University. Each student has their own account assigned with Siso, meaning they can access it anywhere at any time. The software includes booking out rooms, creating appointments with technicians, or loaning specialist equipment, as well as many other things. You may need to complete a risk assessment to carry out the usage of anything through Siso, which can also be accessed on your personal log in page.


Across ADM, there are multiple technicians which students can interact with. Although some may only be able to be seen through appointment-like formats (booked through Siso), others may be present during classes, offering any technical support students may need. There is the opportunity to take part in workshops these technicians may host, offering a different type of support compared to lecturers and tutors.

Useful links

Academic support

Academic guidance

Your first points of contact will be your personal tutor, which will be assigned to you upon enrolling with us. Your personal tutor will most likely be part of the teaching staff on your course which means they will be accessible to you always, providing support for all things course related. You are not limited to using your personal tutor as we encourage you to interact with as many members of staff as possible, however your personal tutor will most likely get to know you best, meaning they can provide the most sufficient and knowledgeable advice for you personally.

All of our teaching staff offer an open-door policy for all students which means you aren’t limited to only being able to contact them during teaching times. Staff may provide one-to-one sessions to give extra support for students who require it. You can also get in touch with them online if you have a query about something – but do be mindful of their days and times of availability.

Useful links