Enterprise Systems Management - MSc

  • Level: Postgraduate Taught
  • Starting: September 2020, January 2021
  • Study mode: Full Time, Part Time
  • Location: City Centre

Planned business spend on IT continues to grow as business leaders put their trust in technology to drive business growth. Enterprise Systems Management is an innovative MSc degree course designed for those who want to pursue careers as managers and leaders in implementing technology-based information systems solutions and managing technological transformation within organisations.

What's covered in the course?

You will explore systems and activities within an enterprise that bring together processes, people and technology, you will support digital transformation strategies, and help streamline operations to gain competitive advantages, improved performance and reduced operational costs.

You will learn:

  • Strategic IS Planning: How to develop a strategic IS/IT plan that is aligned to the strategic information needs of the business.
  • Enterprise Systems: How to manage the business processes to support the organisation to gain competitive advantage, improve performance, reduce operational cost, implement efficient business processes, and improve real-time decision-making capabilities via Enterprise Systems (ES), which incorporates ERP, CRM, SCM, and so forth.
  • Operations Management: How to analyse, design and develop an Enterprise Resource Planning (ERP) system. MRP I, MRPII and PLM are core ERP technologies that have migrated from Manufacturing Industries to the Service sector.
  • Digital Change Management: How to address the socio-technology challenges of leveraging value from the IS/IT in the digital society using agile methods. This involves making sense of the business requirements in order to ensure the end products will solve the business problem. Business Intelligence and Technology Entrepreneurship: How to manage and apply a range of visualisation tools to analyse and make business sense of data lakes, and to exploit data to construct informed business decisions.
  • Principles of Project Management: How to deliver strategic value within an organisation and ensure the project (or business solution) is completed on time, within budget, within scope and at the desired performance level.
  • Individual Master’s Project: A practice-based module working in collaboration with an organization or research-based project within the Socio-Technical Systems Research group to apply multi-disciplinary skills to design innovative solutions to the challenges of digital transformation.

To further recognise the significance of employability and to complement the academic content of this programme you are also provided the opportunity to undertake SAP Certification in a number of key areas including Enterprise Resources Planning (ERP) or Business Warehouse (BW).

Graduates from the course will be equipped for careers in a range of sought-after positions including: Junior Consultant, Project Manager, Change Analyst, Digital Transformation Business Analyst, Business Intelligence Analyst

Why Choose Us?

  • You will have the opportunity to work in teams and collaborate on projects.
  • You will learn through case studies, live briefs, discussion and plenary to develop a greater understanding of current challenges facing business and enterprise.
  • You will develop management and consultancy skills through critical thinking, appraisal and analysis.
  • You will enjoy a high-quality learning experience aligned to real-life business development challenges.
  • You will utilise ERPsim to gain experience of end-to-end business processes, using virtual business scenarios to evaluate the impact of integration of processes on manufacturing and business analytics. 
  • Graduates of this course are highly sought-after with the multidisciplinary skills necessary to manage strategic and high impact enterprise change.
  • The Faculty is a member of SAP University Alliance. This programme provides you with the opportunity to undertake SAP certification in a number of key areas including Enterprise Resource Planning and Business Warehouse.

This course is open to International students

School of Computing and Digital Technology

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Peter Russell

Peter Russell

“The course was well-structured with good facilities, and the support from staff was mostly excellent."

Read Peter's Degree Story

Speak to an expert

If you’ve got any questions about the course, we’d love to hear from you. Please email the Course Director: Deb Evans.

Email Course Director

Alternatively, you can register for our next postgraduate open day.

 Nassir Ibrahim

Nassir Ibrahim

“I was attracted to the course by the level of certification offered; for example Prince 2, SAP and the MSc itself."

Read Nassir's Degree Story

We are members of:

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Entry Requirements

Essential Requirements

A good UK honours degree at 2:2 or above/equivalent in computing, information systems, information technology, business information systems, business information technology, business technology, business manufacturing technology, or any other degree in computing and IT subjects.

In exceptional circumstances, if you have relevant professional experience, you may be invited to an interview and test, at which you will be required to demonstrate the necessary knowledge and understanding for entry onto the course.

Additional information for EU/International students

An equivalent overseas qualification in computing, information systems, information technology, business information systems, business information technology, business technology, business manufacturing technology or any other degree in computing and IT subjects.

If you do not possess the above qualifications, you may also be considered if you can provide evidence of the necessary knowledge and skills to successfully complete the course.

Overseas students need to demonstrate a good command of English. IELTS 6.0 or equivalent is needed before you can enrol in this programme.

International Students

Entry requirements here

International Students

Don't meet our entry requirements? You could apply for courses at our International College.

Apply now

  • UK/EU students
  • International students

Award: MSc

Starting: Sep 2020

  • Mode
  • Duration
  • Fees
  • Full Time
  • 12 months
  • £8,500 per year
  • Part Time
  • 24 months
  • £4,300 per year

Award: MSc

Starting: Jan 2021

  • Mode
  • Duration
  • Fees
  • Full Time
  • 15 months
  • £8,500 per year
  • Part Time
  • 28 months
  • £4,300 per year

Award: MSc

Starting: Sep 2020

  • Mode
  • Duration
  • Fees
  • Full Time
  • 12 months
  • £12,800 per year

Award: MSc

Starting: Jan 2021

  • Mode
  • Duration
  • Fees
  • Full Time
  • 15 months
  • £12,800 per year

If you're unable to use the online form for any reason, you can complete our PDF application form and equal opportunities PDF form instead. The University reserves the right to increase fees in line with inflation based on the Retail Prices Index or to reflect changes in Government funding policies or changes agreed by Parliament up to a maximum of five per cent.

Course duration

Please note, there are no taught classes over the summer months (June to August) for postgraduate courses, so the total time spent in University for this course is:

  • September start (full-time) 12 months
  • September start (part-time) 20 months
  • January start (full-time) 15 months
  • January start (part-time) 20 months

Personal statement

Students are required to submit a personal statement as part of their application for this course.

Your postgraduate personal statement is going to shine a light on your personal experience, academic success, personal skills and any other factors that will support your application for further study.

Here are the key areas you’ll need to address:

Your passion and motivations

Studying a postgraduate course usually means you want to specialise in something. So what’s driving you?

Why this course?

Show that you’ve researched the course offering. What is it about this particular course that appeals to you? Is it the lecturers? The modules? Etc.

What makes you a good postgraduate candidate?

Tutors want to know that you can handle postgraduate study, so show them how your undergraduate experiences or work life has equipped you for a more advanced level of study. Key areas to address are research and group work but this can vary depending on your chosen course.

Relevant academic or work experience

Add anything relevant that relates back to your chosen course and shows how your skills will contribute towards your learning. What extra-curricular activities have you taken part in? What awards have you won? What employment or voluntary experience do you have that has helped you develop transferable skills? How do these specifically relate to the course you are applying for?

You should also mention your future plans and how a postgraduate qualification fits in. Try to look beyond your postgraduate study – do you plan to jump straight into a specific career or follow your studies with a research degree? Lastly, use plain, professional English and, where possible, utilise the language of your chosen industry.

Get more information on writing personal statements


Additional costs

There are no compulsory additional costs or charges associated with studying on this course. While you may choose to purchase personal copies of text books, all our key text books are available from our library or online (subject to normal library loan and online access arrangements). If your course includes a residential study session, the accommodation costs for this are already included in your course fee.

Based on the past experience of our students, you might find it helpful to set aside about £50 for each year of your studies for stationery and study materials. All our students are provided with 100 free pages of printing each year to a maximum total value of £15.

Accommodation and living costs

The cost of accommodation and other living costs are not included within your course fees. More information on the cost of accommodation can be found in our accommodation pages.

Financial Support

We offer further information on possible postgraduate financial support. This includes the type of loans, grants and scholarships available both from the government and from Birmingham City University.

Did you know that you will soon be able to apply for a postgraduate loan of up to £10,906 for some courses and options?

Postgraduate loans


In order to complete this course a student must successfully complete all the following CORE modules (totalling 180 credits):

Enterprise Systems
20 credits

Organisations are embracing computing technology in daily operations to enable integration, collaboration, interaction, and the processing needs of the entire organisation. One of these computing technologies that has become an essential part of an organisation's IT portfolio is Enterprise Systems (ES), which incorporates ERP, CRM, SCM, and so forth. ES are a comprehensive, configurable, and integrated suite of systems and information resources, which support organisational-wide operational and management processes. ES eases integration of different processes, people, and technology to help streamline operations. Thus, in an organisation, you will be required to make judgements on the selection, design, and implementation of these systems. Also, you will be required to manage business transformation by implementing efficient business processes to support gaining competitive advantage, improved performance, reduced operational cost, and enhanced real-time decision-making capabilities. This module equips you to develop core skills and knowledge to assist organisations in the management of ES and business processes change.

Operations Management
20 credits

Operations Management is a major part of a business organisation responsible for producing goods and/or services. Its nuclei are the management of systems or processes that create goods and/or provide services, and is central to the design, operation and improvement of productive systems. The module aims to provide students with the ability to analyse, design and develop an Enterprise Resource Planning (ERP) system. MRP I, MRPII and PLM are core ERP technologies that have migrated from Manufacturing Industries to the Service sector. As part of any business Operations are an integral part that are responsible for producing goods and or services. Goods are classed as physical items that include raw materials, parts, assemblies, such as motherboards that go into computers and products such as mobile phones and parts for vehicles for example. Services are activities that provide some combination of time, location, form, or psychological value. We encounter services every day, such as medical treatment, videos that we watch, e-mails that we send, all of these include operations of one type or another. 

Strategic Information Systems Planning
20 credits

Information systems (IS) are a key resource in organizations providing the ability to capture, access and leverage information to improve decision-making and gain competitive advantage. The planning, development and maintenance of IS therefore needs to be aligned with the strategic direction of the organization. This module explores the role of strategic information systems planning within the context of rapid technological changes and digital transformation. You will learn how to select appropriate tools for analysing the information needs of an organization. You will develop the knowledge and practical skills needed to formulate and implement effective IS strategies that inform and align with the strategic direction of organizations in different industries. You will also gain experience of effectively communicating and engaging with stakeholders in order to develop practical IS plans.

Digital Change Management
20 credits

This module focuses on the challenge, how to address human-technology barriers and challenges to leverage the value of the people necessary to drive innovation and growth in a digital global society.

The module is concerned with the social context in which technology is employed and the relationship that develops thereby. The module focuses on effective strategic thinking and a holistic integration approach to IT challenges and barriers. The module debates the interdependent relationship between people, processes and technology to deliver enterprise solutions able to exploit information and IT in a constantly changing international context. A range of socio-technical factors driving organisational change will be considered specifically in terms of how the factors affect the performance needs of an organisation and influence organisational efficiency gains. The module provides the link between the Strategic Information Systems Planning module and similarly complements the values covered in the Principles of Project Management. Furthermore, significant to the module is the emphasis it places on the critical role of people in end-to-end management of Enterprise Systems. 

Business Intelligence and Technology Entrepreneurship
20 credits

In this module you will explore the concepts of business intelligence and entrepreneurship in today's global marketplace. Business intelligence has enabled entrepreneurs and existing organisations to gain competitive advantages and highlight new opportunities in both new and existing markets.

Whilst entrepreneurs have key characteristics including aspects of creativity and innovation, similar skills and knowledge are also essential to existing organisations. Throughout this module, students will gain practice-based skills through the application of a variety of tools and techniques pertaining to entrepreneurship and business intelligence, including the use of software data analytics tools.

Principles of Project Management
20 credits

Project management is the application of processes, methods, knowledge, skills and experience to achieve the project objectives (PMBoK, 6th Ed. (2012). Project management is key to delivering strategic value within an organisation and it involves far more than a time plan, a budget and a risk register. Projects can range from construction of a new building to the launch of new product, or outsourcing previous in-house functions, to the re-engineering of products, services and processes. This module will deal with the two main stages of any project: PLANNING and IMPLEMENTATION.

Individual Master’s Project
60 credits

The purpose of the module is to enable you to undertake a sustained, in-depth and research-informed Level 7 project exploring an area that is of personal interest to you. In agreement with your supervisor, you will decide upon your topic which will take the form of a practical outcome (artefact) with accompanying contextual material. The main consideration when choosing your topic is that it must be aligned to the programme you are studying and informed by the research strategy of your school, and you should consider the relevance of this topic to your future academic or professional development.

Our teaching philosophy revolves around you both ‘learning by doing’ and also transferring acquired knowledge to others. Activities will be conducted both individually and in teams, with tutors providing leadership and mentoring aimed at supporting your transition into independent learners. In this partnership, we will be encouraging you to become proactive, so that you can develop your confidence to undertake a range of progressively complex and challenging tasks.

We expect you to attend all teaching sessions, as well as to read and prepare before these sessions. Good preparation will enable you to get the most from your contact time and will help you become an autonomous learner. Advanced preparation is also a critical skill which you must develop if you wish to succeed in business or professional practice. Teaching sessions will include lectures and small group interactive seminars.

You will be assessed in a number of different ways, including coursework, patchwork assessment, examinations (seen and unseen, open and closed-book), presentations, practical assignments, vivas, online forums, podcasts and project work.


The Faculty is a member of SAP University Alliance. This programme provides you with the opportunity to undertake SAP Certification in a number of key areas, including enterprise resources planning (ERP) and business warehouse (BW).

Further Study

Within the Centre for Enterprise Systems we welcome graduate applications for PhD Research opportunities in the following fields:

  • Business processes integration, modelling and optimisation
  • Socio-technical systems
  • Adoption of information systems in IoT
  • Information security in IoT

Trips and visits

As part of the programme you will get access to SAP User Group events across the country to visit SAP customers and participate in SAP function and business related discussions.

Enhancing your employability skills

Birmingham City University programmes aim to provide graduates with a set of attributes which prepare them for their future careers. The BCU Graduate:

  • is professional and work-ready
  • is a creative problem solver
  • is enterprising
  • has a global outlook.

The University has introduced the Birmingham City University Graduate+ programme, which is an extracurricular awards framework that is designed to augment the subject-based skills that you develop through your programme with broader employability skills, enhancing your employment options when you leave university.

The programme will help you with crafting your CV, personal statements, covering letters and presentations, and will also help you seek part-time work experience and voluntary placements.


OpportUNIty Student Ambassador

OpportUNIty: Student Jobs on Campus ensures that our students are given a first opportunity to fill many part-time temporary positions within the University. This allows you to work while you study with us, fitting the job around your course commitments. By taking part in the scheme, you will gain valuable experiences and employability skills, enhancing your prospects in the job market.

It will also allow you to become more involved in University life by delivering, leading and supporting many aspects of the learning experience, from administration to research and mentoring roles.

Graduate jobs

Graduates have gone on to careers at local and international companies and organisations such as Accenture China, Jaguar Land Rover, Capgemini, Deloitte, Photon, BT, Fidelity Bank, Aurum Holdings and Birmingham City University.

Graduates of this course hold a range of professional positions including:

  • Project management
  • Junior application consultant
  • Business analyst
  • Business technology analyst
  • BI analyst
  • Systems analyst
  • Functional consultant

Birmingham City University is a vibrant and multicultural university in the heart of a modern and diverse city. We welcome many international students every year – there are currently students from more than 80 countries among our student community.

The University is conveniently placed, with Birmingham International Airport nearby and first-rate transport connections to London and the rest of the UK.

Our international pages contain a wealth of information for international students who are considering applying to study here, including:

Birmingham City University International College (BCUIC)

International students who have a serious interest in studying with us but who perhaps cannot meet the direct entry requirements, academic or English, or who have been out of education for some time, can enter Birmingham City University International College (BCUIC) and begin their degree studies.


BCUIC is part of the global Navitas Group, an internationally recognised education provider, and the partnership allows students to access the University’s facilities and services and move seamlessly through to achieving a Bachelor’s degree from Birmingham City University.

Learn more about BCUIC

Popular home countries

Our students come from around the world but our enterprise systems management course is most popular with international students from:

Our Facilities

We are constantly investing in our estate and are currently in the process of spending £340 million on new learning facilities. This course will be taught at Millennium Point at the City Centre Campus.

As a student at the School of Computing and Digital Technology, you have access to networked laboratories equipped to industry standards and running the latest software, giving you the best possible introduction to the technologies you will encounter in the world of work.

Dedicated facilities are provided for systems analysis, computer networks, programming in a wide range of languages, artificial intelligence, modelling and visual programming, e-commerce and .net environments, and business intelligence, as well as supporting the application areas of mechatronics, games technology, electronics and computer forensics.

Computer networking

The laboratories are well-equipped for all our computer networking courses, as well as specialist areas for practical work such as voice-over internet protocol (VoIP), forensic and ethical hacking technologies, wireless and mobile technologies and radio frequency identification technologies to name but a few.

Software development and computer programming

There are a number of open access, software development and computer programming
laboratories that can be used to develop systems and programmes, including database management systems such as MySQL, to name but a few.

Systems laboratories

Our embedded systems laboratories are used to develop real-time systems, such as specialist hardware training and development resources, and industrial-standard software development and simulation tools. These include microcontroller software and robotics design and development, to name but a few.

Electronic Systems

Electronic systems

To underpin the basic principles of electronic systems, we have a well-equipped laboratory of general and specialist test and measurement kits, including powered prototyping development boards, dual power supplies, frequency generators and counters and digital multi-meters to name but a few.

Forensic computing

Our successful development of forensic computing has led to a specialist forensics laboratory that is fully equipped with essential hardware and software for this sensitive area of study. The laboratory includes high-spec PC’s with built-in multi interface Tableau write blockers, EnCase and FTK computer forensic software and steganography detection and analysis software, to name but a few.

More on our facilities
Deb Evans

Debbie Evans

Associate Professor

Debbie has over fifteen years’ experience in higher education and has contributed to teaching in manufacturing, business operations and business leadership, systems theory, and management information systems as Module Leader, Course Director and for five years as Short Course Programme Manager, initially at Faculty level and from 2009 within the School.

2009-present Senior Academic
2004-2009 Programme Manager Short Courses and Professional Development
2001-2004 Senior Academic
1996-2001 Senior Technologist/Lecturer
1995-1996 KTP Project Officer
1991-1995 Customer Services Advisor
1977-1991 Materials Planning and Operations Management