Complaints and Disciplinary Procedures
Our complaints procedures outline how you should make a complaint to the University, and what you can expect from us in processing that complaint.
Concerns and complaints
Concerns and Complaints Procedure
Student Complaints Procedure 2019
Academic queries and appeals
Academic Appeals Procedure 2019
Academic Queries and Appeals Procedure 2017
Student disciplinary procedure
This procedure was updated in September 2020 following the introduction of the Academic Misconduct Procedure. The University introduced a new Academic Misconduct Procedure for the beginning of the 2020/21 academic year (effective from 21 September 2020) and it is designed to support students in developing academic integrity and in understanding where action they take might compromise that integrity. The Procedure sets out the process the University will follow and the penalties we may apply, in cases where we believe a student may have compromised their academic integrity by committing academic misconduct. Note that the Academic Misconduct Procedure was subject to minor amendment in December 2020 to revise the definition of plagiarism and add in clear procedural timescales. Academic misconduct was previously dealt with under the Student Disciplinary Procedure. The Student Disciplinary Procedure now only deals with “general misconduct” and no longer covers academic misconduct.
Student Disciplinary Procedure
Extenuating circumstances
Extenuating Circumstances Procedure 2018-19
Extenuating Circumstances Procedure 2015
Fitness to practise
Fitness to Practise Procedure 2017