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Your online support network

Our pledge: You will still have access to a comprehensive programme of individual support provided by a range of student services including the Centre for Academic Success, Graduate Plus, our careers service and our library and learning resources.

Key points for you to know

  • All of our support services will be available to you – both in-person and online.
  • School reception points will be open should you have questions you need answering.
  • Disability support will be available both on and off-campus throughout the academic year

What can I expect?

We’ve pulled together a list of just a few of the ways you can still access help and advice as a BCU student while studying at home.

Mental health and wellbeing

Our wellbeing team is currently offering counselling and support online and over the phone. The team is functioning with all the usual services, including safeguarding, support summary enquires and general welfare. The service is open from 9am to 5pm each working day and a dedicated member of the team is available each day to discuss any queries or worries.

Students can also still access Modality Healthcare with telephone and online appointments with the Advanced Nurse Practitioner. Prescriptions can be sent electronically to a pharmacist of the student’s choice, even if the student is not in Birmingham.

Academic support

Our Centre for Academic Success is offering a range of support and advice remotely including online tutorials, chat rooms for quick queries, and a resource page on Moodle covering topics such as academic writing, English language, critical analysis, dissertations, study skills, referencing, computing, maths and statistics.

The team is also offering an online Moodle course; the Success course, which introduces academic writing, study skills and numeracy topics.

Disability support

You can still get disability support over email or on Twitter, including initial assessments for reasonable adjustment. The team is also offering alternative arrangements for dyslexia screenings and diagnoses.

The team can support with online teaching and assessments too, including advice on using assistive software like My Computer My Way from AbilityNet

Enhance your employability

Our Graduate+ scheme is continuing to get students job-ready with online tutorials and resources, including access to professional development tool Potential.ly and online language app Rosetta Stone.

Help with careers

Similarly, our Careers+ team is around to offer you advice on job applications and CVs with video and telephone appointments.

Looking for work or volunteering opportunities? Visit the team’s online jobs board for current vacancies.

Your Students’ Union

BCUSU has adapted the services they provide for students who aren’t on campus, focussing on four main areas: academic advice, representation, community and accommodation.

Visit the Students’ Union website to find out how they can support you and to speak to a member of the team.

Library and learning resources

Our Library team is online 24/7, equipped with a growing list of e-books, journals, databases and newspapers. You can also check out the online library catalogue for a list of free-to-access online materials from a variety of publishers.

Keep an eye on the Library and Learning Resources page for updates and information on library loans and visiting the library.

Supporting research students

Our Research team remains committed to ensuring our PhD students receive the right support in this period. From thesis submission and viva dates to staying in touch with supervisors and colleagues, they’ve put together range of useful links and facts to help you keep in the know.

Support for PhD students