eduroam instructions

eduroam is a service that is designed to allow staff and students to access the internet at participating institutions across the UK (and increasingly the world) using your university email address and password.

These instructions are for use by current staff and students.

Configuring your device with eduroam (download installers)

Please select your appropriate operating system download installer from the list below i.e. for iPads and iPhones use the Apple iOS mobile devices Installer.

After the installer has completed please select eduroam from the list of available wireless networks detected by your device, to get connected.

During the setup process you will be prompted to enter your credentials. Please enter your username in following format (your email address), followed by your normal password.

Student User:

Staff User:


Configuring your device with eduroam (manually)

Instructions for configuring eduroam with a range of common devices and operating systems are available below:

When using the eduroam service, you must abide by Birmingham City University's Code of Conduct (this link is only available to those with access to the University's intranet, iCity) and any equivalent policies at other institutions you visit, in addition to the JANET Acceptable Use Policy.

It's your responsibility to ensure your device is password protected to secure any saved credentials stored on the device used to access eduroam. You are also responsible for traffic generated by your device while your device is connected to the eduroam service.

If you are a Birmingham City University home user and are having trouble connecting to eduroam using these instructions, please contact the IT Help Desk on 0121 331 6543 or by email for further assistance.

These instructions are only for Birmingham City University staff and students. If you are visiting from a different organisation and having authentication problems please contact your own organisation for instructions. It may also be helpful to check the eduroam FAQs page for information regarding any problems being experienced on the eduroam network, either at Birmingham City University or your own institution.

Useful links