Arriving in the UK

Birmingham City University Phone and Email Information

Birmingham City University, UK

Tel: +44 (0)121 331 5000
Email: international.enquiries@bcu.ac.uk 

University Security Office (24 hours)

Tel: +44 (0)121 331 6325

ASK Student Hub/ASK Student Services/ASK Students Union

Tel: +44 (0)121 331 7777
Email: student.services@bcu.ac.ukunion.website@bcu.ac.uk

International Office – Admissions Service (All information about your application and enrolling on your course)

Tel: +44 (0)121 331 5389
Email: international.enquiries@bcu.ac.uk

Meet and Greet Team (Any information that you may need about the Meet and Greet Service)

Tel: +44 07525 805 630
Email:
meet.greet@bcu.ac.uk

In an emergency, telephone the Security Office (24 hours): +44 (0)121 331 6969

Orientation Team

Tel: +44 (0)121 331 5344
Email: international.events@bcu.ac.uk

Accommodation Services (Open 9-5pm, outside of these hours contact security for assistance)

Tel: +44 (0)121 331 5191
Fax: +44 (0)121 331 5377
Email: accommodation@bcu.ac.uk

External Contacts

Birmingham Airport (24 Hours)
Birmingham Airport lost baggage/property

Tel: +44(0) 121 767 8222
Tel: +44(0) 121 767 7771/+44(0)121767 7813

Immigration

UK Immigration Advisory Service (If you have been refused entry at the airport)

Tel: +44 (0)844 887 0111
Fax: +44 (0)844 887 0222
Email: info@iasservices.org.uk

Foreign & Commonwealth Office (for entry clearance information)

Email: foa-dpa.imd@fco.gov.uk

Customs & Excise (for information about restricted goods and duty free allowances)

 

UKCISA (UK Council for International Student Affairs) General help and guidance for International Students

Advice Line, Mon - Fri; 13:00 - 16:00
Tel: +44(0)20 7788 9214

British Council (for information on studying and living in the UK)

Tel: +44 (0)161 957 7755
Email:
general.enquiries@britishcouncil.org

Education UK (for information on studying and living in the UK)

Tel: +44 (0)161 957 7755

Public Transport Information


Transport for West Midlands (For bus information in the West Midlands area)

Tel: +44 (0)121 200 2787 (9:00am – 5:00pm)


Travel Line (Information on bus services, metro and train)


Tel: +44 (0)871 200 2233 (7.00am – 10:30pm)


National Rail (For all train information)


Tel: +44 (0)8457 48 49 50 (24 Hours)


National Express (For all coach information)


Tel: +44 (0)871 781 8181 (24 Hours)