Frequently asked questions

The answer to your question may change depending on whether you are looking at BCU- Managed accommodation, or our partner-owned accommodation. Please make sure your question is corresponding to the halls relevant to you.

 

1. When can  I apply for accommodation?

Once you have accepted a firm course offer at BCU the next day an email will be sent to you to apply for accommodation using our on-line portal. The accommodation application will open on/after 05 March 2018.

Please view the appropriate portfolio for your academic year in-take.If there are medical or mobility factors which have a bearing on your accommodation needs, please provide full details and supporting evidence at the time of application to enable us to allocate appropriately. You may also wish to contact the Disability Services Teamat Student Affairs for advice and assistance by clicking on www.bcu.ac.uk/student-info/student-affairs or calling +44 (0)121 331 5588.

To apply for accommodation you will need to:

  • Application Number which can be found on your offer paperwork from your school (it has eight numeric characters) then follow the instructions
  • Use the Additional Information section to advise us if you plan to be away and will not have access to the internet - this will help avoid delays.

Note: to avoid any delay please ensure you frequently check the progress of your application.

 

2. What if I don't have a University Application Number?

Your University Application Number should be on your offer letter. It is made up of eight unique numbers. If it isn't on your offer letter, please contact Accommodation Services.

3. Why have I not received my validation code email?

Please allow up to 30 minutes to receive the email and also check your spam/junk emails. If you have still not received the email, contact Accommodation Services Team for assistance.

 

4. Why has my online application not been processed?

Accommodation Services will only process applications from students who have firmly accepted a conditional or unconditional offer of a place on a course. If you hold an unconditional offer you will receive a room offer from  03 April 2018. For a conditional you will receive an offer after 16 August 2018. There are several reasons why we may not be able to process your application:

  • Birmingham City University is your insurance choice
  • You have not yet accepted your course offer
  • You have used an incorrect University Application Number - in some students assume the UCAS ID is the same as the University Application Number, this is not the case
  • Your details are not on the University's admissions system.

 

5. When will I know I have been allocated a room?

Students who have accepted an Unconditional Course Offer as their firm will receive a room offer from 03 April 2018. Students who have accepted a Conditional Course Offer as their firm choice will receive a room offer from 16 August 2018.

You will receive an email from Accommodation Services informing you that you have been offered a room, please ensure you accept and make the relevant payment required before the offer deadline date (three days UK Students or five for EU/Overseas students) which will be stated in the accommodation portal. Please follow the instructions in the email on how to accept your offer.

If you miss the offer deadline date your room offer will be withdrawn. If your offer is withdrawn and you still require accommodation you will be required to make a new application and your application will be placed accordingly in the queue to await allocation. Applications are limited to no more than three for any academic period.

 

6. When can I move in?

Before you can move into your accommodation, you will be asked to complete the online induction. You will receive an email with instructions on how to complete this process. The online induction will include additional important information:

  • Key form, which you will be required to print out, and attach a passport sized photograph
  • Arrival checklist (what you need to do before you arrive)
  • Booking slot to confirm your arrival date and time - this email will be sent out two to four weeks prior to arrival.

Please note that the accommodation will not be available any earlier than the start of the Licence Agreement.

 

7. How much is the rent?

Please see individual accommodation location pages for prices, alternatively see Residence fees

 

8. Can I share with my friends?

If you wish to share with or be close to friends, you and your friends must clearly indicate this on each of your application forms. We will endeavour but cannot guarantee to place you near to each other , this will depend on course offer status at the point of applications made and is subject to availability. 

 

9. How are students grouped in shared accommodation?

We take into account age, gender and course in order to place students near to others with whom they will have something in common, but not necessarily in the same flat.

 

10. Is there provision for students under the age of 18?

Download our policy on accommodating students under the age of 18.

 

11. I am a student with disabilities or a long term health condition. Will my accommodation needs be met?

If you have a disability or long-term health condition which causes you significant difficulties in your day-to-day life it is essential that you contact Accommodation Services as soon as possible to discuss your specific requirements. We will not be able to make you a room offer until we can confirm that reasonable adjustments can be made. We may be able to offer you accommodation for the duration of your course but due to possible changes in the this may not be the same accommodation each year.

If you have a personal support worker who will be enabling you to live independently at university, we can also provide a room for them (the full cost of this room is applicable).

Please ensure you have also informed the BCU Student Affairs, Enablement and Wellbeing Team of your medical condition www.bcu.ac.uk/student-info/student-affairs.

 

12. How long can I stay in my accommodation?

You sign an agreement for a minimum of 40 weeks (University Locks), which covers the Christmas and Easter vacations. If the first year of your course exceeds the number of weeks required we can you can apply for "Summer vacation" accommodation. You may need to move to another flat/room, and it should be noted that accommodation fees increase on 1 September each year. If you need accommodation over the summer vacation, we will try to facilitate this, but again you may need to move to another flat/room/campus.

 

13. What if I am studying at Birmingham City University for only part of the academic year?

We aim to provide accommodation at University Locks for January in-take and Semester one and two students, subject to availability.

 

14. Can I view my accommodation before I move in?

it is not possible to view the halls of residence independently, but some faculties do arrange talks and viewings as part of their Applicant Visit Days. Tours of selected halls are also available on our University Open Days

15. What is the Guarantor Criteria?

Aged over 25 and UK or International/EU Resident. Proof of your identification and address will be required to accept a booking. 

 

16. How do I pay my accommodation fees?

When you are made an offer of a room, you must make an advance payment of £350 to secure it. If you subsequently withdraw and no longer require the room, we regret that this payment is non-refundable. The advance payment of £350 is deducted from your first instalment.

The remainder of the accommodation fees is to be paid in three instalments (October, January and May). You'll receive further information about payments if you're offered a room. At the point of accepting the room you will also be required to provide details of your guarantor.

 

17. Do I need a TV licence for my room if I choose to watch TV?

If you watch or record programmes as they’re being shown on TV or live on an online TV service or download or watch BBC programmes on iPlayer – live, catch up or on demand – you will need a licence. Get more information about TV licensing.

 

18. What accommodation is available after the first year?

Many students find private houses for second and third years; details of these can be obtained from Birmingham City Student Homes

 

19. Do I need to upgrade my contents insurance?

This will depend on what equipment/belongings you will be keeping in your accommodation. It is advisable to obtain additional for specific items such as musical instruments and laptops. Enter your policy number HH1123 at endsleigh.co.uk/reviewcover to check your policy details. Visit the review cover link to:

  • Check what is covered
  • Check key exclusions and limitations
  • Check your policy excess
  • Check how to make a claim, extend and personalise your cover.

It is important to find out exactly what you are covered for as you may find that the contents cover is not sufficient and you need to extend it to protect all of your possessions both inside and outside of your room.

 

20. Do I need to upgrade my internet?

  • University Locks - The basic package gives 30 Mb provided by CableCom

This is free for the duration of the stay and should be sufficient for most students' study needs.

 

21. What do I need to bring with me when I move into my accommodation?

All accommodation is self-catered so you will need crockery, cutlery and cooking utensils. Take a look at the Facilities Summary for further details. All rooms are furnished so you do not need to bring any furniture but you will need bedding, towels and personal items. You can pre-order bedding and kitchen packs from the Unikitout website and they will be delivered to your room ready for your arrival. Use the promotional code 'BCITY18' – this discounts all orders by 10 per cent. Please ensure that delivery date for these kits on or after 01 September 2018.

Facilities summary

 

22. Do I need to register with a doctor in Birmingham?

We strongly encourage students new to Birmingham to register with our healthcare provider Handsworth Wood Medical Centre (part of the Modality Partnership), which runs surgeries from City Centre and City South campuses.

 

23. When can I apply for accommodation?

Once you have accepted a firm course offer at BCU the next day an email will be sent to you to apply for accommodation using our on-line portal. The accommodation application will open on/after 05 March 2018.

Please view the appropriate portfolio for your academic year in-take.If there are medical or mobility factors which have a bearing on your accommodation needs, please provide full details and supporting evidence at the time of application to enable us to allocate appropriately. You may also wish to contact the Disability Services Teamat Student Affairs for advice and assistance by clicking on www.bcu.ac.uk/student-info/student-affairs or calling +44 (0)121 331 5588.

To apply for accommodation you will need to:

  • Application Number which can be found on your offer paperwork from your school (it has eight numeric characters) then follow the instructions
  • Use the Additional Information section to advise us if you plan to be away and will not have access to the internet - this will help avoid delays.

Note: to avoid any delay please ensure you frequently check the progress of your application.

 

24. What if I don't have a University Application Number?

Your University Application Number should be on your offer letter. It is made up of eight unique numbers. If it isn't your offer letter, please contact Accommodation Services.

 

25. Why has my online application not been processed?

Accommodation Services will only process applications from students who have firmly accepted a conditional or unconditional offer of a place on a course. If you hold an unconditional offer you will receive a room offer from 03 April 2018. For a conditional you will receive an offer after 16 August 2018. There are several reasons why we may not be able to process your application:

  • Birmingham City University is your insurance choice
  • You have not yet accepted your course offer
  • You have used an incorrect University Application Number - in some students assume the UCAS ID is the same as the University Application Number, this is not the case
  • Your details are not on the University's admissions system.

 

26. What is the Guarantor Criteria? 

Bagot Street and Belgrave View (Clv)  – Aged over 21, UK or International EU Resident an in full time employment. Proof of your identification and address will be required to accept a booking.

The Heights (Student Roost) – Aged over 18, UK or International EU Resident, in full time employment or home owner and can accept Housing Hand (third party guarantor). Proof of your identification and address will be required to accept a booking.

Staniforth House, Lakeside and Jennens Court (Unite Students) – Aged over 25 and UK or International EU Resident.

 

27. When will I know I have been allocated a room?

Students who have accepted an Unconditional Course Offer as their firm will receive a room offer from 03 April 2018. Students who have accepted a Conditional Course Offer as their firm choice will receive a room offer from 16 August 2018.

You will receive an email from Accommodation Services informing you that you have been offered a room, please ensure you accept and make the relevant payment required before the offer deadline date (three days UK Students or five for EU/Overseas students) which will be stated in the accommodation portal. Please follow the instructions in the email on how to accept your offer.

If you miss the offer deadline date your room offer will be withdrawn. If your offer is withdrawn and you still require accommodation you will be required to make a new application and your application will be placed accordingly in the queue to await allocation. Applications are limited to no more than three for any academic period.

 

28. How much is the rent?

Please see individual accommodation location pages for prices, alternatively see Residence fees   At the point of accepting the room you will also be required to provide details of your guarantor. 

 

29. I am a student with disabilities or a long-term health condition. Will my accommodation needs be met?

If you have a disability or long-term health condition which causes you significant difficulties in your day-to-day life it is essential that you contact Accommodation Services as soon as possible to discuss your specific requirements. We will not be able to make you a room offer until we can confirm that reasonable adjustments can be made. We may be able to offer you accommodation for the duration of your course but due to possible changes in the this may not be the same accommodation each year.

If you have a personal support worker who will be enabling you to live independently at university, we can also provide a room for them (the full cost of this room is applicable).

Please ensure you have also informed the BCU Student Affairs, Enablement and Wellbeing Team of your medical condition www.bcu.ac.uk/student-info/student-affairs

 

30. How are students grouped in shared accommodation?

We take account of age, gender and course in order to place students near to others with whom they will have something in common, but not necessarily in the same flat.

 

31. Can I share with my friends?

If you wish to share with or be close to friends, you and your friends must clearly indicate this on each of your application forms. We will endeavour but cannot guarantee to place you near to each other , this will depend on course offer status at the point of applications made and is subject to availability.

 

32. How long can I stay in my accommodation?

Depending on where you have been allocated you sign an agreement for a set number of weeks, (which covers the Christmas and Easter vacations. If the first year of your course exceeds this number of weeks it may be possible to extend your contract accordingly and apply directly the partner provider. You may need to move to another room/flat.

 

33. Can I view my accommodation before I move in?

it is not possible to view the halls of residence independently, but some faculties do arrange talks and viewings as part of their Open Days. Tours of selected halls are also available on our main Open Days.

 

34. Do I need a TV licence for my room if I choose to watch TV?

If you watch or record programmes as they’re being shown on TV or live on an online TV service or download or watch BBC programmes on iPlayer – live, catch up or on demand – you will need a licence. Get more information about TV licensing.

 

35. What accommodation is available after the first year?

Many students find private houses for second and third years; details of these can be obtained from Birmingham City Student Homes.

 

36. What do I need to bring with me when I move into my accommodation?

All accommodation is self-catered so you will need crockery, cutlery and cooking utensils. Compare our facilities for further details (see below). All rooms are furnished so you do not need to bring any furniture but you will need bedding, towels and personal items. You can pre-order bedding and kitchen packs from Uni Kit Out and they will be delivered to your room ready for your arrival. Use the promotional code 'BCITY18' – this discounts all orders by 10 per cent.

Facilities summary

 

37. Is there provision for students under the age of 18?

Download our policy on accommodating students under the age of 18.

Lakeside, Jennens Court and Staniforth House

Belgrave View and Bagot Street

The Heights

Can't find what you're looking for?

Email us

Please get in touch and a member of our accommodation team will get back to you as soon as possible.

accommodation@bcu.ac.uk

Phone us

If you still can't find what you're looking for don't hesitate to give accommodation services a call.

0121 331 5191