“It’s been a whirlwind, but we are making a difference”: Birmingham student creates 1,000-strong volunteering group to help during the COVID-19 outbreak


A nursing student from Birmingham City University has set up a volunteering group to help vulnerable members of her south Birmingham community during the COVID-19 outbreak.

university becomes skills hub for pandemic effort

how we're supporting student nurses

Katie Dixon, who is studying adult nursing at Birmingham City University, has since recruited nearly 1,000 people to help in the Kings Heath community, with another 250 kind hearted residents awaiting approval to join the ranks.

This comes as the government calls for 250,000 volunteers to support people who have been asked to shield themselves from the virus by staying at home for 12 weeks.

As a student nurse, Katie says she was inspired to help by a desire to help people in her community.

She started out by dropping flyers off to neighbours on her road offering to help with essentials like shopping, but soon discovered that others would like to offer their help and that more residents could benefit from it.

Katie said: “It’s my dream and goal to work within the community when I qualify as a nurse, as this is where my heart is, both personally and professionally.

“We have a real sense of community where I live, which is so lovely, especially at a time like this when so many are worried. This is what prompted the idea to start a volunteering group at our local neighbourhood watch group.

“I mentioned that I had created a flyer to help the elderly and vulnerable on the road I live on. It quickly became apparent that others wanted to do the same, so it made sense to create a group specifically for this purpose. I knew that in order to be effective, it was going to require a lot of organisation and structure.

“Organising and leading a mutual aid group containing nearly 1,000 volunteers – with another 250 awaiting approval – has been a huge learning curve. But it’s also been an amazing opportunity to put my leadership skills into practise.

“I never realised just how transferable they would be, particularly extending them to a context like this. I’m finding myself using skills including time-management, team-working and delegation. I’ve written mutual aid safeguarding and GDPR guidance for volunteers – with some help from the professionals of course.

“We’re still being inundated with offers of help and now the elderly and vulnerable in our local area are getting in touch for support. It’s been hard work, but to know we are making a difference, even if only at a local postcode level, is everything.

“Everyone has pulled together to make this a remarkable safe network and I know over the coming weeks and months we will continue to do everything we can to support those in need during the uncertain times ahead.”

Birmingham City University is the largest trainer of undergraduate nurses in the Midlands and recently launched nursing degree apprenticeships in a bid to boost the region’s workforce.

To find the University’s latest advice on COVID-19 for staff and students please visit the University’s website.

Return to the previous page.