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Borrowing, renewing and returning

Try our eBooks as an alternative to borrowing

Find out more about eBooks

How many items can I borrow?

Students and staff can borrow the following number of items from our libraries:

Print itemsAudio-visual items
Number of items 20 Eight


In addition to the above, if you are a current teaching practice student you can borrow up to 20 items for use in the classroom from the Teaching Practice Collection located at our Mary Seacole Library.

Your borrowing rights will be blocked if an item already on loan to you is 28 days or more overdue.

For information about borrowing a laptop please visit our IT Support page.

How long can I borrow items for?

Items can be borrowed for the following periods of time:

Loan typeLoan period
Standard Two weeks
Teaching Practice Collection Four weeks
 

You may be able to borrow items for longer, please visit our services for disabled users page for details.


How do I borrow items?

If you have booked a study space to use our libraries you can borrow items using our self-service kiosks.

Alternatively you can reserve items for collection using our click & collect service. When your reserved items are available for collection you will be sent an email inviting you to book a collection slot online. The email will tell you how to do this. We will hold your items for 7 days.

You will need your ID card to collect your reserved items.

If you miss your appointed slot your reserved items will be returned to our libraries for shelving.


Can someone else borrow items on my behalf?

As a first resort we encourage students and staff to make use of our electronic resources if they are unable to borrow books in person.

In exceptional circumstances we may give permission for another student or staff member to borrow books on your behalf. We will require:

  • A letter from your personal tutor or head of department confirming that you have exceptional circumstances which mean you are unable to come into campus.
  • A signed and dated letter, as proof of evidence from you that they are your nominated borrower (valid for use only on the day the letter is dated).
  • Proof of their own identification, either one current and official form of photo ID or two recent (less than three months old) documents including their name and current address.

Please contact a Customer Services Supervisor for permission prior to arranging any collection.

How do I borrow items as a Distance Learner?

If you are a UK-based student on a course which is officially delivered via the distance learning mode of study, you should be eligible for postal loans. Click on the button below to submit your postal loan requests:

Postal loan request form

  • Items can only be posted to a UK address
  • Available for four week and two week loan types only
  • Initial loan periods will be increased to allow for time spent in the post
  • Items on loan will be reserved and posted when they have been returned

Returned items will require quarantine before they can be posted which may result in a delay in getting them to you.


Items can be returned by post using the address labels provided. You are responsible for the cost of returning your items by post and we advise that you keep your proof of postage in case you encounter any problems.

Try our eBooks instead of waiting for a reservation

Find out more about eBooks

You can reserve items when:

  • All copies are on loan
  • Copies are held at one of our other library sites
  • To click & collect

Please see our Items not in stock information for help with accessing items not available from our libraries.

How do I reserve an item?

 
Follow the five steps below to reserve an item using our library catalogue:

  1. Search for an item on the library catalogue
  2. Click on 'reserve this item'
  3. Login with your library account
  4. Choose the library site where you want to collect your item
  5. Click on 'reserve'

How do I cancel a reservation?

 
Follow the five steps below to cancel a reservation using our l
ibrary catalogue:

  1. Click on 'My account'
  2. Log in with your library account
  3. Click on the reservations tab
  4. Choose 'cancel' next to the item you have previously reserved
  5. Log out of your library account

Cancelling a reservation you no longer need may allow another user to borrow it.


How will I know when my reserved item is available?

When your reserved items are available for collection you will be sent an email inviting you to book a collection slot online. The email will tell you how to do this. We will hold your items for 7 days. 

You will need your ID card to collect your reserved items.

If you miss your appointed slot your reserved items will be returned to our libraries for shelving.

Our auto renewals will renew your items on loan for a further two weeks, unless:

  • They have been reserved by another user
  • They have been renewed the maximum number of times
  • They are orchestral sets or other performance material
  • They are Inter-Library Loans
  • They are Laptops

One week prior to their current due date, you will receive an auto renewal notification sent to your BCU email address informing you which items have been renewed and which items need to be returned.

Auto renewals will not take place if your borrowing rights have been blocked because an item already on loan to you is 28 days or more overdue.


How else can I renew items?

Click on the button below to renew your items online using your library account

Renew your items online

You will need the ten digit number above the barcode on your ID card and your PIN number. Click on the button below to reset your PIN online.

Reset your PIN

If you have booked a study space to use our libraries you can also renew items using our self-service kiosks, alternatively you can telephone our libraries.

Returning items not eliigible for renewal before their due date avoids library fines and allows other users to borrow them.

You can check the due date of your items by:

  • Logging in to your library account
  • Checking the self-service kiosk receipt provided when your items were borrowed
  • Checking our auto renewal notifications sent to your BCU email address
Timing of notificationsDelivery method
Seven days before due date email
One day before due date email
On due date email
Six days after due date email
18 days after due date email
28 days after due date post or email if post not possible


How do I return items?

Please return items using the return boxes located outside the Curzon Library or Mary Seacole Library.

If you have booked a study space to use our libraries you can also return items using our self-service kiosks. Please place your returned items on the trolley or in the return box adjacent to the self-service kiosks. 

Returned items require quarantine and will remain on your library account for 72 hours.

 

Can I return items by post?

Yes, you can post your returned items to their home library.

It is a good idea to post your items early enough to avoid late returns and library fines. You are responsible for the cost of returning your items by post and we advise that you keep your proof of postage in case you encounter any problems.

Before you return your items please remove any bookmarks, post-it notes or note markers from their pages.

We charge the following fines for reserved items not returned by their due date:

Loan typeAmount per itemMaximum amount
Standard Two weeks £1.00 per day £10 per item
Teaching Practice Collection Four weeks £1.00 per day £10 per item

You will receive an auto renewal notification sent to your BCU email address informing you which items have been renewed and which items need to be returned.


How do I pay a library fine?

You can pay your fines by:

Telephone Credit/debit card (Curzon and Mary Seacole Library)
Online Credit/debit card for fines of £1 or more
Post Cheque, made payable to Birmingham City University, posted to our Curzon Library or Mary Seacole Library


What do I do if I have lost a library item?

Please contact your home library if you think that you have lost one of our borrowed items.

We may ask you to either replace or pay the cost of items that are:

  • Overdue for 28 days or more
  • Lost
  • Returned damaged
  • Returned with parts missing

If you have replaced and subsequently find a long-term overdue or lost item we will return the replacement copy to you. If you have paid for and subsequently find a long-term overdue or lost item within three months of paying we will offer a refund.

For more information please read our fines policy

Download Fines Policy

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