Borrowing, renewing and returning
Returning items that you've finished with allows other users to borrow them. Sometimes, another library user may have requested an item that you've got on loan. This item won't renew automatically and you must return it to the library by the due date.
You can check the due date of your items by:
- Signing in to Library Search using your email address and university password
- Checking the self-service kiosk receipt provided when your items were borrowed
| Timing of overdue notifications | Delivery method |
|---|---|
| Seven days before due date | email - if item cannot be automatically renewed by the due date |
| On due date | |
| Six days after due date | |
| 18 days after due date | |
| 28 days after due date |
If your item(s) remains overdue after 28 days, the item will be considered to be lost, your borrowing rights will be suspended, and you may be charged for the replacement cost.
How do I return items?
You can return items using our self-service kiosks at all of our libraries. Tap the return option on the screen, place your items on the scanner and you will have the option to issue a receipt, you can then place the items on the return trolleys/boxes adjacent to the kiosks.
You may also deposit items using the return boxes located outside the Curzon Library or Mary Seacole Library.
Can I return items by post?
Yes, you can post your items to their home library.
You are responsible for the cost of returning your items by post and we advise that you keep your proof of postage in case you encounter any problems.
Before you return your items please remove any bookmarks, post-it notes or note markers from their pages.
Contact and feedback
We'd love to hear from you, whether you want to ask a question or report an issue.
Library news
Subscribe and stay up to date with the latest service announcements.
Emergency situations
In case of an emergency, including when a First Aider is needed, contact Security from your mobile:
0121 331 6969
... or desk phone extension: