Contact Us
24/7 chat
Chat with a librarian 24/7. Whether you need support with finding resources, referencing, or need some guidance in using the library, we're happy to help. Contact us via 24/7 chat, email, text, or view our FAQs.
Library Help
Have your say
Do you have a comment, suggestion or complaint? Get in touch with our management team.
Filming/photography
If you'd like to film or take photographs in the library, please complete our request form to gain permission.
Website issues
Let us know if you spot something on our website that isn't correct or working as expected.
Contacting Site Libraries
If you have a query for a specific library you can contact the relevant Help Desk directly during staffed hours.
Contact and feedback
We'd love to hear from you, whether you want to ask a question or report an issue.
Library news
Subscribe and stay up to date with the latest service announcements.
Emergency situations
In case of an emergency, including when a First Aider is needed, contact Security from your mobile:
0121 331 6969
... or desk phone extension: