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Services for disabled users

A wheelchair user discusses work with colleague

We aim to offer a fair, appropriate and impartial level of service for users with any kind of disability.

How do I register my disability with you?

We work closely with the University’s Disability Support Team. Please get in touch with them first, they will then let us know and we can then decide which of our enhanced services are most appropriate for your needs.

You can get in touch with the Enablement Team from Student Affairs in the following ways:

  • Come to a drop-in session (no appointment required):

    City South: Tuesdays 9am - 10.45am, Thursdays 11am - 1pm

    City Centre: Monday and Wednesday 11am - 1pm; Friday 11am - 12.30pm

  • Phone to make an appointment, these are available at all sites: 0121 331 7777
  • Email:
  • Website: 
  • Twitter: @dis_connect

What kind of support does the library offer?

We are able to offer longer loan periods for most books:

  • Books that are usually two-week loans will be issued for four weeks.
  • Books that are usually one-week loans will be issued for two weeks.
  • This loan extension will apply each time that the book is renewed, i.e. a two-week loan will renew for another four weeks.
Bookable study rooms

At Curzon and Mary Seacole libraries we have dedicated study rooms for users who have been identified by Student Affairs as needing a secure and accessible space. To book these rooms, please speak to the Customer Services Team during staffed hours.

Other facilities
  • Half price printing and photocopying 
  • Height-adjustable tables - there is one adjustable table on the ground floor of Curzon Library and all the study tables at Mary Seacole Library are suitable for use by wheelchair users
  • Library publications may be available in alternative formats. Please contact Student Affairs for further information.
  • The option of printing or photocopying on buff or coloured paper.
  • Coloured intuitive overlays
  • A colour adjustable lamp is available at Curzon and Mary Seacole Libraries
  • Hearing Loops at our service points
  • Assistive software on open access PCs. This should include:
    • ClaroRead (please log a request with IT help if this is not on the machine you are using)
    • Inspiration (mind-mapping software) - please log a request with IT help to use this software
    • ZoomText Magnifier

How accessible are your libraries?

  • Curzon Library, City Centre Campus: The main entrance to the library is on the ground floor with lifts providing access to the first floor of the library.
  • Mary Seacole Library, City South: The library is located entirely on the ground floor.
  • School of Art Library, Margaret Street: all levels are wheelchair accessible via lifts
  • School of Jewellery Library, St Paul's Square: all levels are wheelchair accessible via lifts. The library is located on the first floor.


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We'd love to hear from you, whether you've got a question about the information on this page or want to get in touch about something else.

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In an emergency, including where a First Aider is needed, contact Security on extension...


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