IT & Print Support
IT Help
The IT team offers helpful technical support via email, phone 0121 331 6543, Twitter @BCU_IT_HELP and in person* at the following locations:
- City Centre Campus – Parkside Building, Level 2 Bridge
- City Centre Campus – Curzon Building Ground Floor, C033A
- City South Campus – Seacole Building Ground Floor Courtyard
*Physical desks are only available to students at this time. Staff should continue to email for help.
Printing Help
Printing Costs:
A4: Black & White 5p, Colour 25p
A3: Black & White 10p, Colour 35p
How do I purchase printing credits?
You can purchase print credits through the MY PRINT Dashboard
You will need to sign in with your BCU email address and password. This will allow you to top up your printing credit and manage your print history in one place.
You will need to purchase printing credits before you can print from university printers, please note, only top-up for what you need to print as print credits are non-refundable
For further printing, scanning or copying help visit: BCU Print Help
Contact and feedback
We'd love to hear from you, whether you want to ask a question or report an issue.
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Emergency situations
In case of an emergency, including when a First Aider is needed, contact Security from your mobile:
0121 331 6969
... or desk phone extension: