Behaviour and use policy
In Library and Learning Resources, we believe in creating a positive, welcoming study environment for all. We've created some rules and guidelines for all library users to follow when working in library spaces:
Please note that some of our library behaviour policies such as allowing food into the library have changed for the COVID-19 impacted academic year. You can find full up-to-date guidelines on our Coronavirus page.
1. Library spaces
Library spaces are defined as:
- Libraries in Curzon Building, Seacole Building, Margaret St and St Pauls.
- Curzon B open spaces: Learning Zone (ground floor) and study rooms.
2. Noise policy
2.1. Noise zoning
Noise zones are clearly signposted. All library spaces are yellow quiet study zones except where designated as red silent study zones.
2.2. Quiet study
Quiet talking is allowed. Voices must not be raised, mobile devices must be set to quiet, and headphones must be used if playing audio-visual equipment. Efforts must be made to keep noise at a minimum when working as a group.
2.3. Silent study
No talking is allowed. Library users must step outside the room if they wish to have a conversation. Mobile phones must be set to silent.
2.4. Responding to noise
The noise text service is advertised (07792 721749) as well as the email list for Security Operations Managers (firstname.lastname@example.org / CORPSDuty.Controller@bcu.ac.uk overnight). The phone is kept with Security staff on duty, and where possible they must aim to respond to noise reports.
Security staff patrolling library spaces, and library staff working within library spaces will be proactive in approaching library users who are not adhering to the noise policy.
3. Food and drink policy
Hot food is not allowed in any of the library spaces. This includes hot food purchased from University outlets, takeaways, deliveries, or food brought from home and heated. Hot food that has been allowed to go cold is also not permitted.
Cold food that could be considered a snack e.g. crisps, chocolate, sandwiches are allowed to be eaten in library spaces provided it is not causing a nuisance to others.
Drinks in sealed containers may be consumed in library spaces.
4. Unattended possessions
Personal possessions (including bags, coats and other items) must not be left unattended within the library. Any personal possessions found within the library will be treated as lost property and passed onto security. Security staff will be requested to remove any bags, coats or other personal possessions left unattended within the library, including items left in study zones and study carrels.
5. Fire alarms
If the building fire or evacuation alarms are activated, or if library users are requested to exit an area by any member of Birmingham City University staff, we expect all our users to behave responsibly and immediately exit the building / area. Fire assembly points are advertised in all of our buildings.
6. Behaviour guidelines
These are guidelines designed to promote positive, considerate behaviour in the library spaces. These guidelines have been produced using student feedback from our Be Considerate campaign.
6.1. Study spaces
Study spaces should be kept clear for others by not taking up spare seats/tables with bags, coats, and other items which would prevent another person from using the space.
If you are using a laptop in front of an available PC, you should consider moving to a free table to allow that PC to be used.
Please keep your feet off the furniture to avoid marking/soiling it.
Please report any spills to library staff so that they can request a cleaner to attend as quickly as possible.
Please report any furniture/property damage to library staff so that the appropriate action can be taken as soon as possible.
6.2. Moving furniture
Please do not move the furniture. This includes chairs and tables. There are some foot stools which you may move to reach books on high shelves.
Please keep the library tidy. Use the bins provided for your litter. There are recycling and general waste bins in multiple places around the libraries.
6.4. Respect the noise zones
Please respect the library space as a quiet area in which to study. Whilst we understand that you may need to work as a group, be considerate of those around you who are studying, and consider using one of the social areas in the University buildings for socialising.
6.5. Respect each other
Please be considerate towards other library users by respecting the study space and ensuring a quiet, pleasant environment for everyone to work in. If you see somebody looking lost or struggling to find a place to work, help them out or direct them to library staff.
Staff have a duty of care to all library users and may need to speak to you if your behaviour could affect other library users.
Behaviour and use policy, February 2019. Updated September 2020.
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