Services for staff

Services and support for staff


Academic Staff Guide

An academic library service has an integral part to play in a positive student experience. If you are a new or existing member of staff we aim to show you how Library and Learning Resources can help your students achieve their full potential. We also offer a full range of resources to support your academic research.

Librarians will attend a range of departmental and staff and student meetings to discuss library matters with students and academic staff - we always welcome your feedback.

 Library Engagement Team

We engage with academic staff, as well as students and the wider university community to inform the development of our service.

  • Our Library Business Partners, Student Experience Officer, and Research Engagement Librarian attend a range of student and staff meetings, and use rich management information and data to inform conversations and advocate for the role of L&LR in all aspects of learning, teaching, and research.
  • We also engage with the world beyond BCU, co-ordinating our civic outreach work with schools, colleges, and other partners.

 BASE: Building Academic Success and Excellence

BASE are a centralised team supporting academic skills development across BCU. School aligned, we cover a broad range of academic skills including: critical thinking and evaluation, academic writing, referencing, library literature searching and study skills. Our team consists of academic skills managers and tutors, Thrive tutors (supporting the APP workstream) and maths and English language tutors. 

  • Our teaching is embedded in modules, we are keen to work with you to tailor our workshops to the needs of your students. Make a request via our online form and the academic skills manager for your school will be in touch. 
  • We also offer one-to-one tutorial support for students. You can find out more about the one-to-one support we offer via our tutorials webpage. As a BCU staff member you can also request access to BCU Staff View to view the appointments available to your students.   
  • For access to our asynchronous academic skills resources and more information about our team, visit the BASE webpage

 Library Experience Team

We are the front line team who:

  • Offer virtual and in-person enquiry support for all subjects and levels.
  • Promote the library during open days and welcome events.
  • Run monthly drop-in sessions on specific topics.
  • Provide a 24/7 chat service for you and your students on all aspects of library services and subject support, including referencing.
  • Manage the library physical environment.

 Content and Open Research Team

We have ownership of the full content lifecycle of our collection, in both print and electronic formats, as well as the strategy that underpins our collections, curation and management of learning and research materials. We can help with:

 Cultural Collections and Archives

We look after the university's special collections and archives. We work closely with academic colleagues on research, enhancing teaching using collections, and on funding bids.

 Library Technologies and Digital Innovation

We take ownership of all library systems to support service delivery. We manage metadata and standards to underpin discoverability of library resources, and co-ordinate digital user experience research and data across the library service to interrogate our impact. We support development of our online learning materials in terms of platform and technologies, and work closely with other library teams to deliver online learning. We keep up with new technological developments.

Contacting your subject librarians

You can find the librarians for each course listed on each subject guide.

Subject Guides

Contact and feedback

We'd love to hear from you, whether you want to ask a question or report an issue.

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Emergency situations

In case of an emergency, including when a First Aider is needed, contact Security from your mobile:


0121 331 6969


... or desk phone extension:


6969