Our agents
Our agents are in-country representatives who can help you make your application and apply for a visa, as well as offering important advice on travel, living in the UK and studying abroad.
If you are an agent, please see information for International Agents.
Agent Authority Form
Please complete the following form if you wish to use one of Birmingham City University's registered agents, or change from the agent that you are currently using.
Information for students
Agents in your country
You will find a comprehensive list of our International Agents on your country page. These international agents have signed an agency agreement with the University to support your journey to become a BCU student. As part of the agreement, these agents receive a commission payment once you fully enrol in your course.
Your experience
We hope that your experience with your agent is entirely satisfactory. However, if you have any complaints about your experience, don't hesitate to get in touch with us at international.agents@bcu.ac.uk.
Student and parent guide to choosing an education agent
Education agents provide a range of services to support you, from identifying the right university and course, to guiding you through the application and enrolment process. They can also assist with visa applications, travel, and accommodation arrangements.
If you are considering using an education agent, we recommend reading the student and parent guide to choosing an education agent.
The guide provides you and your family with clear information and guidance on what you should look for when considering using an agent. It includes key questions to ask, signs of quality, and how to avoid poor practices. The guide also links to ‘The National Code of Ethical Practice for UK Education Agents' and the British Council’s UK Database of Certified Counsellors.
Agent Quality Framework
Birmingham City University is proud to have signed the UK Agent Quality Framework Pledge (AQF). This pledge shows our commitment to the principles of the Agent Quality Framework, helping to ensure transparency and a clear code of conduct that our partners must adhere to. If you have questions or need further details about the AQF, please visit the BUILA website.
These principles include:
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Empowering student choice and enabling informed decision-making
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Ensuring good agent governance and professionalism
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Promoting ethical agent practices, professional knowledge and competency
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Increasing transparency and accountability