The legal bits

Our responsibilities

Parkside Building

Our responsibilities to you include legal obligations under consumer law, which include making sure you can easily find important information about:

  • The University
  • Your course
  • Other aspects of University life.

When you enrol at Birmingham City University, either for the first time or as a returning student, you enter into a formal agreement with the University, with responsibilities on both sides.

Your responsibilities as a student include:

  • attending the University
  • engaging fully with your studies
  • taking part in and committing time and energy to every aspect of your learning, whether in a formal teaching environment, in group work with your peers or in self-directed study
  • following the rules and policies which apply to students.

At enrolment you'll be asked formally to agree to the University’s terms and conditions, including all our policies and procedures.

Where to get help

If you have questions or need assistance
Enrolled students
  • Visit our Ask service on campus or raise an enquiry online via IAsk.
  • Speak to your personal tutor
You may also like to read:

Before you enrol

Before you enrol, we strongly recommend that you work through the checklist below and make sure you've read through and understood all the information relating to your course and your time at the University.

Essential InformationWhere you can find it

About your course:

a) Title

b) Core and optional modules

c) Normal length of course and any maximum period permitted for study

d) Award(s) on successful completion

e) Any professional body accreditation associated with the course

f) How the course will be delivered, and the balance between various elements of the course, such as the number and type of contact hours that you can expect (including lectures, seminars, work placements, feedback on assignments)

g) Your expected workload (including the expected self-study time)

h) Details about the general level of experience or status of the staff involved in delivering different elements of the course

i) The overall method(s) of assessment for the course (such as by exams, coursework or practical assessments, or a combination of these).

Search for your course

If you can't find the information you are looking for on the course page, each course has a list of contacts who can help you.

About the cost of your course

a) Tuition fee payable per year (including how any annual increase will be calculated)

b) Whether you need to pay a deposit

c) Whether your fees are paid for by a sponsor or funding body

d) Any extra costs such as for field trips, equipment, materials, bench fees or studio hire – and whether these are optional or mandatory

e) When you'll need to make payments and how you can do so (for example, payment plans)

f) What happens if you can't or don't pay.

All of our course fees and options are now listed under individual courses.

Details about what you need to pay and by when can be found in Paying your Fees.

Our rules and regulations, including how to raise concerns with the University if you have a problem

a) Use of the University’s computer systems and networks

b) Use of the University’s library and learning resources

c) Use of the University’s student identity cards

d) Your responsibilities in keeping your personal details up to date

e) Our statement on data protection

f) Our relationship with the Students’ Union

g) Our complaints procedures.

Details of rules and regulations can be found here.

Our complaints procedures can be found here.

Making changes to our courses

Our courses are reviewed annually and are continuously refined to ensure that in both subject expertise and content, and in course delivery, we provide an excellent student experience.

Where we make changes, our primary concerns are that:

  • they will benefit our students
  • they will help us teach efficiently
  • we are making sure our courses stay current and up to date.

We will publish a summary in our programme guide, and explain whether these are minor changes which are part of our normal review activity or major changes, for which we would like your agreement.

Where we propose a major change, we will explain what this is in detail, and will consult with student programme representatives and the Students' Union – and add their comments and recommendations so you can see what they think of our changes.

Your right to cancel your contract and withdraw from the University

When you first come to the University through UCAS, whether through the normal application cycle or through Clearing, you have a right to cancel and withdraw from your studies without any penalty if you notify us of your withdrawal within 14 days from the date that you accept our offer.