Guidelines for applying for a replacement certificate
Please read these guidelines carefully before filling in the application form for a replacement certificate as we can only issue certificates in certain circumstances, and errors or omissions may delay your request.
There is a charge of £20 (which includes postage and packaging) per replacement certificate. In order to conform to the UK data protection legislation, a certificate request must come from the award holder only.
- The certificate issued by the University is proof of conferment of an award. It is a unique and important document which should be retained by its recipient. Replacements, while having precisely the same standing as originals, are produced in the format currently in use. The University’s change of name in 2007 means that all certificates previously issued under the name of University of Central England in Birmingham or certificates issued under the name of Birmingham Polytechnic will bear the name “Birmingham City University”.
- The University allows one certificate per award to be in circulation at any one time. Replacements can only be issued in the case of lost or damaged originals. The applicant for a replacement must complete the declaration below to either; agree that where the original documents are damaged they will provide the university with photographic evidence that the damaged original has since been destroyed or return the damaged original back to the university for this to be securely disposed of, or agree that where the original has been lost, should it subsequently be found, either it or the replacement will be returned to the university.
- The current fee for a replacement certificate is £20. Payment can be made via debit or credit card. Before you can make a payment we first need to check and approve your application. We will then contact you with a unique payment reference number to enable you to make the payment. If you provide an email address we will use this to contact you within 30 working days of submitting your application. Once you have paid we aim to process your request within 10 working days. Once posted, please allow 10 working days for it to reach a UK address and 28 working days for addresses outside the UK.
- Certificates cannot be issued to students holding an outstanding University financial obligation. On receiving this form, we will check and notify you if our records show that a debt exists. If so, this request will be closed and you will be required to submit a new application once the debt has been cleared.
Birmingham City University is committed to safeguarding your personal data. Whenever you provide such information we are legally obliged to use your information in line with all applicable laws concerning the protection of personal information including the General Data Protection Regulation 2018.
Contacting us about how we use your information
If you have any questions, comments or concerns about how we use or handle your information please contact the Data Protection Officer at: Data Protection Officer, Information Management Team, Birmingham City University, University House, 15 Bartholomew Row, Birmingham B5 5JU, email email@example.com.
If you are not content with how we handle your information please contact our Data Protection Officer. However you do also have the right to complain to the Information Commissioner at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Information about the Information Commissioner.