Student Support

The Student Success Advisor Team

Student Success Advisors

Student Success Advisers (SSAs) are recent graduates who are employed by the University to ensure that courses run smoothly, issues are dealt with quickly and communication works. They will also help you manage any issues which are affecting your studies.

Student Success Advisers get involved in activities such as:

  • Level Up – A comprehensive and engaging pre-arrival programme, designed to prepare you for studying in higher education.
  • Student Buddies – Current students who help new students by sharing their experiences of University life.
  • International Student Buddies – Special student buddies who offer support tailored to the needs of our international students.
  • You said, we did – Communicating with you throughout the year, listening to issues and concerns, and providing robust and informative feedback on issues we have solved for you.
  • Inter-year transitional support – Providing support throughout your student journey, including advice on placements, academic success, postgraduate study and employment.

SSAs also work with students who might be struggling academically, are disengaged with their course, or need to retake assessments. They aim to make sure you have all the tools you need to achieve your degree.

Each SSA is responsible for a particular subject area. You will be introduced to the SSA assigned to your course during Welcome Week. If you have any questions before you arrive, or during your studies, you can contact the team on

Meet your SSA


I completed undergraduate and postgraduate Spatial Planning courses. I am the SSA Team Leader and the contact for students studying Built Environment courses. I do all I can to support you throughout your academic journey and into employment.

Having worked in industry alongside my Master’s degree, I can also offer specific advice to students working alongside their studies. I oversee our Level Up pre-arrival programme and contribute to research on the student learning experience.


I graduated BSc (Hons) Music Technology in 2016 and oversee engineering students. During my degree, I was a Student Academic Leader, School Rep, Student Buddy and Student Mentor and also started a Recording Society. I am a WISE member (Women in Science and Engineering), supporting equal opportunities in study and access. As the first non-UK SSA for this Faculty, I have developed the CEBE International Student Buddy Scheme to help international and non-UK students integrate with University life.


I graduated BSc (Hons) Film Production and Technology in 2015. I support students in the Centres of Digital Media Technology (DMT) and Enterprise Systems. In addition, I promote student representation, hosting the CEBE Student Academic Leader Council and overseeing the groups which put feedback into action. I work with the employability team on events with industry partners. I also host and produce the DMTPodcast which discusses current affairs in digital media technology.


I graduated from BSc (Hons) Information Communications Technology in 2016. I look after students in Cloud Computing and Cyber Security and help out with employability and NSS (National Student Survey) events. I support attendance and assessment monitoring, and making sure students get the right assistance. I support the Microsoft exams offered for free to staff and students and help deliver the Generalist Degrees which enable students to top up credits they have failed and gain a Studies degree.