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Talk with our staff

In the coming weeks, our academic staff will be contacting you, as an offer-holding applicant, to provide you with an opportunity to ask any questions you might have about the course and place of study you have applied for.

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On this page, you'll find out a bit more about what to expect when our academics get in touch.

When might I get a call?

Our staff will usually call between 9am - 5pm on weekdays.

What happens if I miss the call?

If you miss the call, the academic member of staff calling you will leave a voice message to let you know that they have called. If you can return the call between 9am - 5pm that same day then you should be able to speak to the academic.

If you miss the call and do not call back, don't worry - you can drop us a line with any questions at studenthelp@bcu.ac.uk. We can send on any queries you have about your course to the relevant course team, and they'll be in touch.

We will only call you on one occasion so if you do not answer, or return the call, we will not persist in trying to contact you.

What if I can’t talk?

If you can’t talk for very long when the member of staff calls then simply let them know and ask them to call you back at a more suitable time between 9am - 5pm, either on the same day or later in the week. It is worth answering the call to let the academic know this.

I can’t really think of anything to ask

Don’t think you have anything to say or ask? That’s ok, you can just use the call for a friendly and informal chat. Don’t feel pressured into feeling you have to have a list of questions ready - and remember, no question is a silly question so please do use this opportunity to ask anything you’d like.

Some helpful suggestions to guide your possible questions could be - 

  • What facilities are there?
  • How much time do you spend in uni?
  • What placements are available?
  • What kind of support is on offer?
  • Working and studying - what's it like at uni?
  • How am I assessed?
  • What type of jobs do your students go on to do?
  • Will you offer me career-related support?

Our academics may not be able to answer specific questions about accommodation or course admission, but they will be able to point you in the right direction towards other members of staff who can help.

Will this call affect my application?

Your application will in no way be affected by this call - it is simply a courtesy call to answer any questions you might have about the course.