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Post-arrival

What accommodation is available after the first year?

Returning students in their second year and above also able to re-book direct with some of our partner providers.

Unite Students

Student Roost

The Student Housing Company

Our Student Union also has its own letting agency, Birmingham City Student Homes and they are able to provide a range of properties within Birmingham.

BCUSU Student Homes

I want to change rooms, what can I do?

Please contact your site accommodation office to discuss your request to transfer.

Do I need to vacate my room during the Christmas/Easter Vacation?

No, you do not need to move your belongings or vacate the room during these holidays.

How do I collect my post/parcels?

There are post boxes for each flat, so you should arrange for your letters to be delivered to you directly.

Reception can receive packages and parcels on your behalf, during Semester One at University Locks these will be delivered to your room. At other accommodation sites, you will be notified that a parcel has been received and you will be required to visit reception to collect this.

Please ensure that all packages are addressed correctly.

Can I have visitors?

Due to the current situation surrounding COVID-19 the accommodation guest policy has been suspended. We know that your halls of residence will be your new home and naturally as part of your University experience you will want to socialise and we are closely following Government guidelines and will amend our policy on visitors, accordingly.

Is accommodation covered by a code of practice?

Under the 2004 Housing Act, University Locks accommodation complies with the Universities UK Student Accommodation Code for University managed student accommodation.

Please click for further information about the Code

Jennens Court, Lakeside, Bentley House, Staniforth House, Queens Hospital Close and The Heights are fully accredited by the Accreditation Network UK (ANUK) code. This code ensures that residents benefit from clear policies and procedures relating to Health and Safety, effective day-to-day management and completion of maintenance and repairs, detailed procedures for dealing with any complaints and/or disputes, Student Welfare and Environmental Quality.

Please click for further information about the Code