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Certificates and transcripts

As part of the University’s response to the Covid-19 pandemic we are currently unable to produce printed award certificates and academic transcripts. As a temporary measure we will be producing electronic verification letters for students and issuing these via email.
We are currently unable to specify when we will be able to issue award certificates and transcripts to all completing students. When we are able to resume this activity you will receive an email to confirm your certificate and transcript has been printed and posted.

Original Certificates and Transcripts

Each qualified student is entitled to their original certificate and transcript and will receive an email soon after your award has been confirmed at an examination board.  This email will notify you when your certificate and transcript is available to request and requires you to confirm your current postal address. Please allow up to 15 working days in order to receive the automated email.

Replacement Certificates

Requests for replacement award/degree certificates must be made through the University’s Academic Registry Department. To request a replacement award / degree certificate, please complete the replacement form.  For further information regarding timescales, delivery methods and costs please go to the FAQ’s page.

We will aim to approve your replacement certificate application and contact you to request your payment within 10 working days of receipt. Once you have paid we aim to process your request within 10 working days. Once posted, please allow 10 working days for it to reach a UK address and 28 working days for addresses outside the UK.

Can I request my transcript or award certificate electronically?

Unfortunately not, we are presently only able to provide hard copies of both certificates and transcripts.

Verification of studies

If you graduated in 2011 or later, we can provide the following - marks, degree transcript and verification of studies.

If you graduated before 2011, we are unable to provide a degree transcript as detailed module information is unavailable from this time. We are however able to provide you with a verification letter which will confirm the course studied and award obtained (if applicable).

To receive a verification of studies letter please contact and include the following information when making this request:

  • Full name as recorded when you were enrolled
  • Date of Birth
  • Student ID number (if known)
  • Course studied
  • Date course was completed


Should you have any further questions about requesting or receiving any of the above documents, please  view our FAQs

Replacement CNAA award documents can be obtained from Open University CNAA Aftercare.

Replacement transcripts

Transcripts provide a breakdown of the subjects you studied on your course and the results you obtained for each module.

Replacement transcripts are issued by faculties and therefore you need to contact the relevant faculty directly. Please select your Faculty from the drop-down list: