Speak Out Safely Pledge
This School of Nursing and Health Care supports the Nursing Times Speak Out Safely campaign. This means we encourage any staff member or student who has a genuine patient safety concern to raise this within the organisation at the earliest opportunity.
Patient safety is our prime concern and our staff and students are often best placed to identify where care may be falling below the standard patients deserve. In order to ensure high standards continue to be met, we want every member of our staff and to feel able to raise concerns with their line manager, or any student to feel able to raise a concern with their practice learning staff or academic staff. We want everyone in the organisation to feel able to highlight wrongdoing or poor practice when they see it and confident that their concerns will be addressed in a constructive way.
We promise that where staff and students identify a genuine patient safety concern, we shall not treat them with prejudice and they will not suffer any detriment to their career. Instead, we will support them, help them to ensure their concern is fully investigated and, if appropriate, act on their concern. We will also give them feedback about how service providers have responded to the issue they have raised, as soon as possible.
It is not disloyal to colleagues to raise concerns; it is a duty to our patients. Misconduct or malpractice should never be tolerated, while mistakes and poor practice may reveal a colleague needs more training or support, or that we need to change systems or processes. Your concerns will be dealt with in an open and supportive manner because we rely on you to ensure we deliver a safe service and ensure patient safety is not put at risk. We also want this organisation to have the confidence to admit to mistakes and to use them as learning opportunities.
Whether you are a staff member, or a student, please speak up when you feel something is wrong. We want you to be able to Speak Out Safely.