Course Outline
The MSc Enterprise Systems Management course provides an excellent introduction to the world of business process and systems consulting, implementation and management using SAP as a common thread throughout the course. It is particularly relevant both for experienced consultants that wish to gain a broader knowledge of SAP and those wishing to enter the SAP ecosystem for the first time.
The course enables you to rapidly gain knowledge not only in SAP itself but in how modern management information systems are structured, how they are managed and the issues in integrating them to support effective business decision making. You will take away a deep understanding of how to integrate business systems and the processes underlying them using the SAP product suite as the integrating theme and practical skillset.
The course uses SAP to reinforce key learning so that for each aspect of enterprise systems studied you will be given access to live SAP systems to enable you to thoroughly understand the concepts being taught. For the practical aspects of the course you will gain direct experience of SAP ERP, SAP Customer Relationship Management, SAP Business Intelligence, SAP Business Objects, as well as NetWeaver and SAP Enterprise Portal.
You will therefore gain not only knowledge of these specific aspects of SAP but also gain an appreciation for how a large enterprise attempts to pull together different business processes through a coherent enterprise system, and the challenges facing the elite consulting companies in implementing such systems.
In addition the Master's project will give you the opportunity to apply your skills and knowledge to practical problems and to investigate into an enterprise systems management research topic.
The program has two intakes, September and January and may be studied in full or part-time mode. The full-time duration is one year (16 months for January start).
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| SEMESTER 1 |
| Postgraduate Certificate - 60 Credits |
|
Enterprise Systems Management |
Manufacturing Systems |
Customer Relationship Management |
Procurement and Operations Management |
| SEMESTER 2 |
| Postgraduate Diploma - 120 Credits |
|
Business Intelligence System |
Logistics and Distribution Systems |
Project Management |
Developing Financial Capabilities |
| SEMESTER 3 |
| MSc Award - 180 Credits |
| Masters Project |
Enterprise Systems Management
This module explores the skills and application required to design and implement a successful Enterprise Resource Planning System. It provides in depth knowledge and real industrial examples of organisation structure, focusing on the relationship between business processes, human resources and technology capabilities for successful system integration. Topics areas include:
- Business process re-engineering
- Organisation structure
- System Integration
- Technology Capital Development (TCD); RFID, SOA, SaaS, Collaborative technologies
Manufacturing Systems
This module delivers the theoretical and practical elements of material requirements planning (MRP 1) and manufacturing execution (MRP 2) systems, Product Lifecycle Management (PLM) planning and management activities, and techniques for the planning and control of manufacturing operations in different business situations. Topics include:
- Material Requirements Planning
- Manufacturing Execution
- Lifecycle Data Management
Customer Relationship Management
This module introduces students to the fundamental principles of customer relationship management solutions and associated marketing techniques to develop the underpinning knowledge and skills required by businesses to extend capabilities and services to its customers. Topics include:
- Customer Relationship Management (CRM) & eCRM
- CRM Strategies, Value Chain, Customer Life Cycle
- Marketing Techniques
Procurement & Operations Management
This module provides the students with the required skills and application to manage organization’s strategies, sales and procurements processes effectively, within an increasingly competitive world, minimising waste and improving productivity and competitiveness. Topics include:
- Operations Management
- Sales Order Management
- Procurement Cycle
Project Management
Building on a foundation of generic management skills, this module provides students with in depth knowledge and application of tools and techniques for managing complex projects based on the PRINCE2 methodology. The knowledge management techniques for retaining knowledge, and the relationship between risk and quality management are also explored. Topics include:
- Project management methods; PRINCE2
- Knowledge Management
- Risk Management & Quality Management
Logistics and Distribution Systems
This module focuses on logistics and distribution management. It will explore inbound and outbound logistics, distribution channel design, and the strategic importance of effective Distribution Centre operations as a strategic element of the Supply Chain
- Logistics & Distribution Management
- Inventory Management
- Warehouse Management
Business Intelligence Systems
This module focuses on the fundamental principles of business intelligence and business objects. It provides students with the knowledge and the application of analytical tools and techniques to manipulate and manage the organisation of data and information at all levels for effective visibility and decision making processes.
- Business Intelligence (BI) Framework
- Business Objects
- Strategic Enterprise Management (SEM)
Developing Financial Capabilities
This module provides students with the knowledge and application on financial accounting, management accounting and its relationship with organisation and project structure. The opportunity of managing enterprise assets is also explored. Topics include:
- Financial Accounting
- Management Accounting
- Enterprise Asset Management
As part of this course students will have the opportunity to visit companies and undertake industry-based work placements.
Assessment is through a combination of coursework, examinations, presentations, practical assignments, vivas, online activities and project work. Emphasis is placed upon the development of a broad range of relevant skills. Assessment methods will vary according to the particular knowledge and skills being assessed.
Your Career
Career Prospects
SAP is a global business applications company with 53,000 employees at the beginning of 2010, 2,400 Certified Partners, and 102,500 customers in 120 countries. So there is plenty of opportunity both to enter the SAP world and to grow by finding your own niche and area of expertise. SAP experience is always in demand by large organisations – both SAP’s vast customer base and by the partners and systems implementers that install, manage and run SAP systems around the world.
The range and scope of SAP’s product base means that you will have the opportunity to specialise in an area of interest to you whether it be working for a specific industry such as Banking, Energy or Pharmaceuticals, or technical area such as NetWeaver, or business application such as Business Intelligence, Mobile or On-Demand Solutions or Customer Relationship Management and Supply Chain Management.
There is a growing demand for SAP certified consultants in various industries. You will be well equipped to pursue a career in SAP Consulting or with one of the many global industry leaders that use SAP as their principle enterprise management system. These include: Accenture, IBM, Rolls-Royce, CapGemini, Deloitte and Wipro, Cadbury’s, Britvic, Capita, BT, Jaguar-Land Rover, Edenhouse Solution, KPMG, Logica, Birmingham City Council, Microsoft etc.
This course will equip you to work in areas such as:
- Business Process
- Business MIS Analyst
- Business process management
- ERP implementation and customisation
- Systems integration and support
- Technology–led change management
Further Study Options
The University can offer postgraduate research (MPhil and PhD) programmes.
Entry Requirements & Applications
Entry Requirements
We would expect you to hold at least a Second Class Honours degree or equivalent in an appropriate discipline. However, we can also consider your application without standard entry qualifications if you can provide evidence of the necessary knowledge and skills to successfully complete the course.
Application Details
Full and Part Time: Please make your application directly to us by using our downloadable application form
Enquiries
Prospective students from the UK or EU may enquire online by using the Course Enquiry Form or call +44 (0)121 331 5595.
Prospective students from non-EU countries may enquire via the International Enquiry Form or call +44 (0)121 331 6714.
Further Information
For general enquiries, please contact the School of Engineering, Design and Manufacturing Systems as follows:
School of Engineering, Design and Manufacturing Systems
Faculty of Technology, Engineering and the Environment
Birmingham City University
Millennium Point
Curzon Street
Birmingham
B4 7XG
Tel: +44 (0)121 331 5400
Email: enquiries@tee.bcu.ac.uk
If you haven't already, visit the School of Engineering, Design and Manufacturing Systems website for more information.