Your graduation day is going to be emotional and you'll be mega busy catching up with friends, family and lecturers.
Is it essential to wear a gown at the ceremony?
Yes, it is expected that every graduate wears a gown and smart business attire in order to cross the ceremony stage. If graduates enter the ceremony hall without a gown, they will not be presented on stage.
Can graduates attend the ceremony if they have tuition fee debts to the University?
No. Invitations are not sent to those who have outstanding tuition fee debts. Names are withheld from the ceremony programme and all ceremony merchandise. The production of certificates is put on hold until all debts are cleared.
If graduates become debtors to the University after completing their ceremony registration, we will contact them regarding ceremony attendance.
What are the seating arrangements inside Symphony Hall?
Graduates are seated in the stalls of the hall. Those receiving the same award title will sit together, within classification and alphabetical order.
We ask graduates to ensure coat/bags are stored in the cloakroom (£1 charge) or left with guests before entering the hall.
Guests are seated in the upper levels of the hall.
What time should we arrive?
Graduates should allow at least 90 minutes before the ceremony starts, in order to register, robe and have any photographs taken.
If your ceremony starts at 10.30am, please arrive no later than 9am.
If your ceremony starts at 2.30pm, please arrive at 1pm.
Guests only need to arrive before the ceremony start time if they wish to have family photographs taken with the graduate by the photography company.
How many guest tickets can I buy?
Graduates do not need to buy a ticket as yours is provided free of charge. Please ensure you go to the graduate registration desk to collect your ticket as soon as you arrive on the ceremony day.
Although the University subsidises the cost of the ceremonies, unfortunately we do have to charge for guest tickets. Each graduate is limited to two guest tickets. This is to ensure equal opportunity is given for all graduates and their families to attend the ceremonies where there is a finite resource of seating.
The tickets will cost £20.00 for adults and £10.00 for children (for ages 7-14s). A ticket must be purchased for every guest who attends the ceremony. Each ticket holder can visit the refreshment area for tea/coffee and a cake either before or after the ceremony.
Guest tickets are sold on a first-come first-served basis and we strongly recommend that you purchase these as soon as you have confirmed your attendance, even though results are not yet known. If you attempt to purchase more than your two guest tickets, these will be cancelled and a refund may not be guaranteed.
Any additional unsold tickets may be available for purchase closer to the ceremonies, the date of which will be included in each graduates invitation email. Please note the availability of such tickets cannot be guaranteed but where they do become available, these tickets will be sold on a first-come, first-served basis and will be in a different area of the hall from the initial two guest ticket.
How do graduates receive their results transcript?
Where graduates have not received their final transcript, please contact the relevant Faculty Office via the Main University telephone number +44 (0)121 331 5000.
Is there disabled access at the venue?
Symphony Hall has excellent access for those with mobility difficulties. Staff at Symphony Hall will try to meet individual requirements where possible. University and Symphony Hall staff will be available to help you on the day.
Graduates or guest with disabilities can park free at the North Car Park in the nearby Barclaycard Arena - see the map in the travel guidance section. There is a 'dropping off point' for wheelchair users immediately outside the International Convention Centre (ICC) in King Alfred Place. Limited parking for blue badge holders driving their own vehicles is also available on King Alfred Place.
Please note you must pre-book these services and it is recommended you do this when you are purchasing your tickets (+44 (0)121 780 3333). Blue badge parking is subject to availability.
Provision for guests during ceremony
Wheelchair positions are situated on the ground level and Upper Circle and can be booked in advance through the Symphony Hall box office on +44 (0)121 780 3333.
The auditorium is equipped with an infra-red system to assist guests with hearing loss - receivers are available from the Duty Manager on request.
Graduates with disabilities
Graduates who have additional support requirements should notify us of these while registering for the ceremony. Wheelchair positions, BSL interpreters and other services will be arranged as required. We will contact you regarding the arrangements near to the ceremony date.
If additional support requirements are only known after registration, please telephone +44 (0)121 331 7777 as soon as possible.
How do I obtain a visa support letter?
The University can write letters for the graduate confirming their invitation and registration for the ceremony. These can be used to support visa applications for the graduate and their two guests.
Can children attend?
We understand that your graduation can be a celebration for your family. Due to the acoustics of the Symphony Hall, disruptions by small children can be disturbing for members of the audience.
For this reason, we regret that we are unable to admit babies and children under the age of 7 years old into the ceremonial halls. Children aged seven and over are more than welcome to attend the ceremony.
All children must be accompanied by an adult guest and will require their own ticket; this is to comply with fire and Health and Safety regulations within the Symphony Hall.
Please note that there are no crèche facilities at these events and therefore children should not be left unattended within the ICC and/or Symphony Hall complex at any time.