Your graduation day is going to be emotional and you'll be mega busy catching up with friends, family and lecturers.
Is it essential to wear a gown at the ceremony?
Yes, it is expected that every graduate wears a gown and smart business attire in order to cross the ceremony stage. If graduates enter the ceremony hall without a gown, they will not be presented on stage.
Can graduates attend the ceremony if they have tuition fee debts to the University?
No. Invitations are not sent to those who have outstanding tuition fee debts. Names are withheld from the ceremony programme and all ceremony merchandise. The production of certificates is put on hold until all debts are cleared.
If graduates become debtors to the University after completing their ceremony registration, we will contact them regarding ceremony attendance.
What are the seating arrangements inside Symphony Hall?
Graduates are seated in the stalls of the hall. Those receiving the same award title will sit together, within classification and alphabetical order.
We ask graduates to ensure coat/bags are stored in the cloakroom (£1 charge) or left with guests before entering the hall.
Guests are seated in the upper levels of the hall.
What time should we arrive?
Graduates should allow at least 90 minutes before the ceremony starts, in order to register, robe and have any photographs taken.
If your ceremony starts at 10.30am, please arrive no later than 9am.
If your ceremony starts at 2.30pm, please arrive at 1pm.
Guests only need to arrive before the ceremony start time if they wish to have family photographs taken with the graduate by the photography company.
How do graduates receive their results transcript?
Where graduates have not received their final transcript, please contact the relevant Faculty Office via the Main University telephone number +44 (0)121 331 5000.
Is there disabled access at the venue?
Symphony Hall has excellent access for those with mobility difficulties. Staff at Symphony Hall will try to meet individual requirements where possible. University and Symphony Hall staff will be available to help you on the day.
Graduates or guest with disabilities can park free at the North Car Park in the nearby Barclaycard Arena - see the map in the travel guidance section. There is a 'dropping off point' for wheelchair users immediately outside the International Convention Centre (ICC) in King Alfred Place. Limited parking for blue badge holders driving their own vehicles is also available on King Alfred Place.
Please note you must pre-book these services and it is recommended you do this when you are purchasing your tickets (+44 (0)121 780 3333). Blue badge parking is subject to availability.
Provision for guests during ceremony
Wheelchair positions are situated on the ground level and Upper Circle and can be booked in advance through the Symphony Hall box office on +44 (0)121 780 3333.
The auditorium is equipped with an infra-red system to assist guests with hearing loss - receivers are available from the Duty Manager on request.
Graduates with disabilities
Graduates who have additional support requirements should notify us of these while registering for the ceremony. Wheelchair positions, BSL interpreters and other services will be arranged as required. We will contact you regarding the arrangements near to the ceremony date.
If additional support requirements are only known after registration, please telephone +44 (0)121 331 7777 as soon as possible.
How do I obtain a visa support letter?
The University can write letters for the graduate confirming their invitation and registration for the ceremony. These can be used to support visa applications for the graduate and their two guests.